RADFORD, Va. (WDBJ) – The City of Radford keeps getting questions from the community about whether folks can text 9-1-1 in an emergency, so the police wanted to clear up the confusion.

The city launched a text to 9-1-1 system over two years ago. Dispatchers do prefer that you call 9-1-1 if it does not jeopardize your safety—as it helps them to pinpoint the exact location of your emergency to send help. Texting is an option for help in the city… READ MORE