Comm Center News

911 staffers work to ensure callers get the right help (OK)

Dispatchers and call-takers for 911 are on the front lines for people facing dire emergencies, and they are trained to not only remain calm, but to keep the caller calm as well. Cherokee County's 911 system operations center houses three agencies: Northeastern Health...

Midland faces dispatcher shortage (TX)

Midland, TEXAS (ABC BIG 2/FOX 24) – As the City of Midland grows, there’s a need to add 911 dispatchers. ” We get major accidents because of all the traffic, crime has picked up a little bit, so we just need staffing to be able to accommodate the city and their...

County to spend more than $550K on comms (IA)

Emergency communication in Jackson County soon may improve with the purchase of new equipment for law enforcement and dispatch. The Jackson County Board of Supervisors unanimously voted to spend an estimated $550,000 to buy new dispatch consoles at a recent meeting....

E-911 Board approves hire of new dispatcher (TN)

The Cocke County Emergency Communications (E-911) Board of Directors held their quarterly meeting on Tuesday. The board approved the hiring of another 911 dispatcher and the creation of a budget amendment to account for the additional wages. The meeting’s old business...

Emergency dispatch centers facing labor shortage (NC)

GREENSBORO, N.C. — Labor shortages are impacting the nation, and emergency dispatch centers are not immune. The National Emergency Number Association reports that nationally, emergency dispatch centers are seeing 15-20% employee turnover. Guilford Metro 911 is...

“Fed up” with 911 dispatchers at the SQ (Canada)

The missive accuses the SQ of putting its head in the sand over the problems that would increasingly plague its call management centers (CGA), where provincial emergency dispatchers work. Too many distributors starting out. Too many calls, in front of certain chairs...

Upcoming Webinar

4.9 GHz Band: Review of the FCC Order

On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.

This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.


REGISTER

Subscribe to Comm Center News

Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.

Stay Up to Date With The Latest News & Updates

Share Your Story

Join our community to share your experience and connect and collaborate with colleagues.

Join Our Newsletter

Get the latest News, Articles, and Insights from AllThingsECC.com weekly in our newsletter.

* indicates required

Follow Us

Stay connected with the latestEmergency Communications News, Articles & Information.