BLOOMINGTON, Ill. (WMBD) — In Bloomington, the city’s emergency communications center has been recognized as one of the best in the country. The International Academy of Emergency Dispatch has certified the Communicati.ons Center as an Emergency Police Dispatch (EPD)...

Peninsula Fiber Network, LLC (PFN), a leading provider of fiber optic-based telecommunications and Next Generation 911 services throughout Michigan, Wisconsin, and parts of Minnesota was pleased to learn that one of its key employees received statewide recognition....

BILLINGS - It’s not always necessary to dispatch a million-dollar fire truck to a medical call, but that’s the way it has worked in Billings, at least until this week. The City County Dispatch crew is now working a new computer program to help match the right...

ARAPAHOE COUNTY, CO — A new automated phone system in Arapahoe County is expected to ease wait times and help with staffing shortages in the sheriff's dispatch division. Residents who phone the sheriff's non-emergency number, 303-795-4711, will soon hear a new...

“911 calls could take longer to answer, longer to process, longer to be dispatched,” John Grappy, the Director of Public Safety for Erie County said. “There’s an expectation that when someone is calling 911 during their greatest need that we’re going to have adequate...

WILLISTON, N.D. — The old Sloulin Field airport terminal in Williston is now the home of two emergency services for the region. Starting Tuesday, the Upper Missouri River Regional Dispatch Center is taking calls through the state-of-the-art facility. The Williams...

Governor Kathy Hochul today announced the Chemung County Office of Fire and Emergency Management has received accreditation through New York's Local Emergency Management Accreditation Program. Chemung County joins 13 other emergency management organizations in...

WILTON — The town’s first responders, including its police department, fire department and emergency medical services, are set to make a decision within the next two weeks on whether they will present a plan for a new emergency communications system or fall in line...

Public safety collaboration platform gets DHS investment The Department of Homeland Security’s Science and Technology (S&T) Directorate has awarded Mobility 4 Public Safety $1.5 million to advance its dedicated messaging and collaboration tool for first...

SAN DIEGO — San Diego police and fire department radios that are now considered obsolete will be replaced under a $51 million contract the City Council approved Tuesday, city officials said. The contract with Motorola Solutions Inc. will replace more than 7,000 radios...

Operations are underway at the Upper Missouri River Regional Dispatch Center (UMRRDC) in Williston. The City of Williston and Williams County have been planning for a new space to house the Williams County/Williston Emergency Management EOC and its associated offices...

SANTA MARIA, Calif. – Emergency dispatchers in Santa Barbara County are having problems receiving 911 calls from cell phone users. The Santa Barbara County Office of Emergency Management said the issue has been identified and cellular carriers are working to get the...

Houston firefighters stationed outside of the Astroworld concert venue Friday night were not in radio communications with the emergency medical providers hired by the concert organizers as the deadly crowd swell unfolded, the city's fire chief told CNN on Tuesday....

KNOX COUNTY, Ind. (WTHI) - In March of 2020, the pandemic was on most folks' minds. This meant the rollout for Knox County's Smart911 was slow at best. News 10 had the chance to speak with dispatch director Rob McMullen. He says they had planned...

If you ask Officer Scott Harkins, he is “a man of many hats.” Although Harkins spends a lot of his time as both a School Resource Officer for the Moniteau County R-1 School District and as an assistant girls basketball coach, he said he always makes sure he has time...