Read Full Article | View Source
Call volumes
The call center at the Sebastian County Sheriff’s Office received 13,070 emergency calls and 78,500 nonemergency/administrative calls in 2020, which comes to a total of 91,570 calls. The Fort Smith Police Department call center got 57,045 emergency calls and 150,960 nonemergency calls that same year while the Fort Smith EMS call center received 14,407 emergency calls and 49,928 nonemergency calls, resulting in totals of 208,005 and 64,335 respectively.
FORT SMITH — A full consolidation of the 911 system in Sebastian County was determined through a study to be both operationally and technologically feasible, with potential cost savings on the table…
