CHESTERFIELD, Va. (WWBT) - The Chesterfield County Department of Fire and Emergency Medical Services announced a partnership with PulsePoint, a 9-1-1 integrated mobile app and community tool that empowers CPR-trained citizens to help save lives. “Really become a...

ROCHESTER, N.Y. (WHEC) — If you call 911 in Monroe County you may not get an ambulance. The City of Rochester, Monroe County and AMR have launched a Nurse Navigator program. Certain non-life-threatening injuries or illnesses may now be routed to a licensed nurse. For...

All 911 calls to the town of Abington are now going through the Holbrook Regional Emergency Communication Center. Emergency calls to the Abington Fire Department already were going through the regional dispatch center; the Abington Police Department switched to the...

Bucco Saluting Role of 9-1-1 First Responder Dispatchers Clears Senate The Senate today advanced bipartisan legislation sponsored by Senator Anthony M. that would retitle emergency operators as 9-1-1 first responder dispatchers. “In an emergency, the dispatcher...

CORPUS CHRISTI, Texas — The Bishop Police Department announced in a Facebook post that they are working with the Corpus Christi Police Department's MetroCom Division to temporarily transfer their public safety communication functions over to CCPD's dispatch center...

The Franklin County Emergency Communications Center is hoping an app that divides the world into three-meter squares will help emergency responders find callers in need who may not know their exact location. About two years ago, FCECC dispatcher Charli Hall found out...

NEW LONDON, Mo. — The Ralls County Emergency Services 911 Board of Directors agreed to temporarily cease collecting its 1% sales tax starting May 1 during its meeting Wednesday. Voters approved increasing the 911 sales tax to 1% — the maximum allowed by state statute...

As of Jan. 8, Hillsdale County Central Dispatch is under new leadership in the wake of the retirement of long-serving Director Doug Sanford. Deputy Director Tracy Peter also left with Sanford with the intent of attending a police academy to fulfill his life-long goal...

Pasadena police reported officers stayed busy responding to just over 9,300 calls for service in December, capping off the year at 114,454 calls for service from residents of which 62,330 came through 9-1-1. Pasadena Police Lt. William Grisafe said the...

Growing up with family members who worked in public safety, Ashlee Sames always thought it made sense for her to follow a similar path. Her dad worked in the fire service for many years and several cousins were police officers. “It was just kind of something that I...

Why are Cuyahoga Falls and other communities looking to form a consolidated dispatch center? About a decade ago, the state tried to limit the number of dispatch centers per county, based on population — but the deadline to do so has long since passed, said Summit's...

Planning for Lake County's consolidated 911/emergency operations center is well underway, with details of what should be included in the $40 million facility and how it will be funded on the horizon. The Lake County Board on Friday got its first overview of a regional...

Fourteen-year-old Valentina Orellana-Peralta was shopping with her mother two days before Christmas when she was killed by a stray bullet fired by police in the North Hollywood Burlington store. The question of why this tragedy happened falls not only on the officer’s...

Across the country, 911 Call Centers are dealing with short staffing. Pinellas County is no exception. PINELLAS COUNTY, Fla. — 911 call centers across the country are in need of applicants. Telecommunication dispatchers are in high demand with staffing shortages and...

The Columbia Heights Police Department is filling the airwaves with a podcast, “Roll Call,” that was launched last March in an effort to inform residents and other listeners about various public safety topics and issues. The public safety personnel on the “Roll Call”...

OAKLAND — Last month, Byron Miller retired after over 31 years as a public safety communications officer for Garrett County. He started out as a volunteer with the Northern Rescue Squad in 1984, which led to acquaintances with the current 911 dispatchers, which is...

Armstrong County residents now have the option of sending a text message to report an emergency to 911, public safety officials announced Tuesday, Dec. 28. While the ability to text could be valuable in a scenario when speaking to a dispatcher might escalate a...