As I See It: A 911 dispatcher says thanks (OR)

As a public employee, I knew it would not be appropriate to write a letter to the editor before the election, but if I could have, this is what I would have said:

It’s hard to describe the life of a 911 dispatcher on paper. We work 24 hours a day, 365 days a year, nights, weekends, and holidays. We are always here for you, for anyone, for everyone in need of emergency help in Benton County… READ MORE

Police dispatcher hopes to find forever home for cat waiting at shelter for 100 days (IN)

BLOOMINGTON, Ind. (WJW) — A photo of a police dispatcher cuddling with a cat at the shelter is quickly going viral.

According to the Bloomington Police Department in Indiana, Matt Smith stopped by the shelter this week to take some photos for the “Furever Friends” project. While there, he met five-year-old Nevada who has been there for nearly 100 days.

“We weren’t sure if she liked strangers and we didn’t want to push her out of her comfort…

A dispatcher shared a heartwarming moment with a shelter cat – now he wants to find her a home (IN)

5-year-old Nevada has [been] at the shelter for 97 days

BLOOMINGTON – When dispatcher Matt Smith went to the animal shelter to take some photos for the Bloomington Police Department, he had no idea he would find a new mission.

“Five-year-old Nevada had been waiting on a home for 97 days,” the Bloomington Police Department posted on social media… READ MORE

Matteson School District 159 To Honor 3rd Grade Girl Who Saved Her Mom From A Life Threatening Medical Issue Via 911 Call (IL)

ondon Walker Was Awakened By Her Mom’s Cries For Help And Immediately Engaged In Instructions From Dispatcher

London’s Previous Knowledge Of Her Mom’s Long Standing Medical Condition Led To Her Quick Reaction

Dr. Maple Alfred-Superintendent of Matteson School District 159 will be joined by students, teachers, administrators, Matteson Police and Matteson 911 Dispatchers in honoring an eight year old girl who is being credited with saving her mom’s… READ MORE

Mesa 5-year-old calls 911 to order Happy Meal; police officer delivers (AZ)

When a 5-year-old called 911 Sunday to order a Happy Meal, a Mesa police officer came to his rescue. 

The 5-year-old child, identified by the Mesa Police Department only as Charlie because he’s a minor, dialed 911 Sunday and asked the dispatcher if he was calling McDonald’s, according to a copy of the 911 calls provided to The Arizona Republic Wednesday. 

When asked by the dispatcher, Anthony Bonilla… READ MORE

Ambulance dispatcher inspires young people

Ambulance dispatcher inspires young people

As part of a series created for BBC Bitesize, North West Ambulance Service (NWAS) Dispatcher Emily Blezard has been speaking about her role to inspire young people thinking about their careers.

As a dispatcher, 23-year-old Emily is responsible for around 20 ambulances in and around central Manchester, making tough decisions to ensure that ambulances are quickly sent to those patients most in need of help.

She is the main point of contact between the ambulance crew and control room which means that communication and multi-tasking are crucial skills.

Emily says: “I did languages at school which I think has really helped me as a dispatcher as it gave me practice to communicate under pressure, think on my feet and be able to give an answer when there’s an unexpected question.”

Inspired by her mum and dad – both of whom also work for NWAS – Emily decided to follow suit and begin her career helping those in their time of need.