Beloved Chicago 911 dispatcher dies from COVID-19 after serving city for over 30 years (IL)

CHICAGO – A beloved Chicago 911 dispatcher for the final 33 years has handed away from COVID-19.

Guadalupe “Lupe” Lopez handed away Monday after contracting COVID-19 a couple of months in the past.

OEMC is extremely saddened to verify that one among our 9-1-1 Dispatchers, Guadalupe “Lupe” Lopez (PCOII), handed away.  Lupe was not solely a beloved worker of the OEMC household for over 33 years, but additionally a beautiful good friend to many, together with many on the Chicago Police Department...

New Huron County 911 going live in January (OH)

NORWALK — Thanks to a levy that was approved last year, Huron County residents are about to get a new and improved system for 9-1-1 calls.

The new 9-1-1 system will be ready early next year, said Tacy Bond, 9-1-1 coordinator at Huron County’s Emergency Management Agency. It was paid for through a five-year, 0.7 mill levy approved by county voters in November 2019.

The system is expected to go live in January, Bond said. The county had some problems that postponed the original launch date… READ MORE

WFPD names dispatcher as telecommunicator of the year (TX)

WICHITA FALLS, Texas (TNN) – The Wichita Falls Police Department is congratulating one of their own for some outstanding work this year.

They’ve named Steven “PJ” Pickle, one of their dispatchers, as the 2020 telecommunicator of the year.

We here at News Channel 6 also want to thank him for all of his hard work and dedication to the people of Wichita Falls… READ MORE

Monroe receives state grant to replace public safety radio communications system (CT)

MONROE, CT — Monroe received approval for a $128,205 Small Town Economic Assistance Program (STEAP) grant to replace its public safety radio communications system.

First Selectman Ken Kellogg said voters approved over $1 million for this project at a Town Meeting in January. It was selected for submission because it met the new requirements of the STEAP program, including that all town funding approvals be in place…

Outage Causes OH 9-1-1 Center to Miss Fatal Emergency Call

PARMA, OH—An unexpected outage last week at the Cuyahoga Emergency Communications System (CECOMS) led to a Parma family in desperate need of medical attention calling 9-1-1 without anyone picking up.

“On Nov. 5 at 4:10 a.m., CECOMS experienced an outage,” Cuyahoga County Communications Specialist Dale Armbruster said. “When the dispatcher realized the system was down, they immediately called the vendor, CallWorks, which dispatched a technician…