Meriden’s lack of trained dispatchers is dangerous, union says, but danger could soon be alleviated (CT)

MERIDEN — Five months after city leaders said they were aggressively working to alleviate a worker shortage at the city’s Emergency Communications Center, the department is on its way to something close to a full roster, City Manager Timothy Coon said this week.

Staffed with seven dispatchers when it usually budgets for 14 and can have as many as 18, the center has four new people hired and in training and six more job candidates still involved in the interview or hiring process, said Doree Price, the center’s director…

NH 911 Workers Help Callers Deliver 4 Babies In 9 Days

CONCORD, NH — NH Enhanced 911 workers have been busy assisting on the phone with the deliveries of four babies in nine days.

From Nov. 23 through Dec. 1, they have provided emergency childbirth instructions and helped deliver four babies in New Hampshire.

11/23/20 – Telecommunicator Ryan Olson (photo not available) helped deliver a baby boy in Hudson… READ MORE

FBI expands use of FirstNet services

The FBI has signed on for FirstNet mobility services to support its day-to-day and emergency operations.

The FBI will expand its use of the nationwide public safety wireless broadband network using FirstNet Ready devices such as smartphones, air cards modems and more.  The five-year, $92 million deal with AT&T, the company managing the deployment of FirstNet, represents the largest commitment to the network by a law enforcement or public safety agency…

Red Deer submits offer to take on the cost of EMS dispatch (Canada)

It’s been a long battle for the City of Red Deer who have been pushing back against consolidating EMS dispatch since the plans were simply recommendations on the Ernst and Young Report in February of 2020. A consolidated EMS dispatch is thought to save province 5 million dollars, but City Council believes the decision will cost lives.  Now, the City has submitted a formal offer to the Government of Alberta to take on the cost of emergency dispatch for the City of Red Deer and surrounding communities in order to keep a local dispatch…

Who Ya Gonna Call, Part 3 of 3 (TN)

The Hawkins County Emergency Communications District has operated a computer aided dispatch system for more than ten years. Computer-aided dispatch, also called computer-assisted dispatch, is a method of dispatching emergency services assisted by computer. It may be used to send messages to the Communications Specialists via a mobile data terminal and/or used to store and retrieve data (i.e. radio logs, field interviews, etc.). The central idea is that Communications Specialists are able to view and understand the status of all units being dispatched. Computer aided dispatch provides displays and tools so that the Communications Specialists have an opportunity to handle calls-for-service as efficiently as possible…

Legion members earn ‘Law and Order’ and ‘First Responder’ awards (NY)

CALEDONIA – Each year, American Legion posts across the region submit nominees or the American Legion Department of New York State Law and Order and First Responder Awards. The annual awards program recognizes police officers, firefighters, corrections officers, emergency medical personnel and 911 dispatchers who have given above and beyond for their local community – either through their extended service or through a single, seminal act…