by AllThingsECC.com | Jan 1, 2021 | Comm Center News
The computer dispatch function launched by Owensboro-Daviess County 911 early last year has helped fire and medical responders respond to scenes more quickly, dispatch center Director Paul Nave said this week.
In February, the dispatch center implemented its text to speech dispatch system. When a call is received, the dispatcher will enter the address, type of call and call code, and the computer will send the alert to first responders…
by ECC Editor | Jan 1, 2021 | Comm Center News
Four days after the bombing on Christmas Day in downtown Nashville crippled cell service, internet and even key tools for law enforcement across a multi-state region, White County, Tennessee residents still struggled to get through to the county’s emergency communications center.
Though the center’s landlines worked and officials pushed out a non-emergency number via social media, the rural Tennessee county’s 911 Emergency Director Suzi Haston said she remained shocked their wireless services were still out after the bombing damaged an AT&T building more than 90 miles away… READ MORE
by AllThingsECC.com | Jan 1, 2021 | Comm Center News
Some FirstNet subscribers experienced service outages after the massive Dec. 25 explosion at AT&T’s Nashville network hub, but backup battery power at the facility and the use of deployable cell sites meant that many FirstNet users were able to communicate “within hours,” according to AT&T.
Although the Christmas-morning explosion caused significant damage to AT&T’s Nashville facility—“including a crater on the east-facing side”—the network hub remained operational for several hours that day, an AT&T spokesperson said today in a prepared statement provided to IWCE’s Urgent Communications…
by ECC Editor | Jan 1, 2021 | Comm Center News
Over two years ago, when Atlanta Mayor Keisha Lance Bottoms announced a 30% pay raise for the city’s police officers, it was heralded as a big win for department morale, recruitment and retention.
Not included in that group of employees who got the bonus were the dozens of 9-1-1 operators who work in a call center on Peachtree Street less than a mile north of Atlanta Police Department headquarters. They answer thousands of emergency calls every day and dispatch police officers across the city, a demanding job made more stressful by the pandemic… READ MORE
by ECC Editor | Jan 1, 2021 | Comm Center News
BUTLER COUNTY, Ohio —
The Butler County Sheriff’s Office said it’s investigating after its communications center systems were hacked.
Sheriff Richard Jones said once they found the malware activity in the system, they started to investigate and restore operations and the impact of the incident… READ MORE
by ECC Editor | Dec 31, 2020 | Comm Center News
BELLE FOURCHE –– Although the Butte County Commission approved an updated three-year dispatch contract with Belle Fourche during its Dec. 15 meeting, the Belle Fourche City Council has yet to come to an agreement as the current contract expires Thursday.
The city of Belle Fourche has contracted with Butte County to provide dispatch operations since 2007… READ MORE
