Perry Co. 911 center: More to fireEMS call delays than meets the eye

NEW LEXINGTON – One common point of discussion during Perry County Technical Advisory Committee meeting boiled down to one word: training.

“They need some training, some help somewhere along the way,” said Somerset-Reading EMS Chief Mike Henderson, who sits on the committee representing fire and EMS agencies in the county. That board is chaired by Shawnee Township Fire Chief John Arkley and Thorn Township Fire Chief Jeremy Weekly…

Kent Co. Dispatch Authority launches $25M new radio system (MI)

GRAND RAPIDS, Mich. — The Kent County Dispatch Authority is launching a new, $25 million digital radio system for police, fire and emergency response personnel that they say will improve communications and enhance public safety.

The 800-megahertz radio system replaces an outdated analog system and joins the statewide radio system operated by the Michigan Public Safety Communication System, a news release said Tuesday…

Kent County 911 call centers are effectively running throughout the pandemic (MI)

KENT COUNTY, Mich. — Local police dispatchers have changed their procedures in order to make the emergency process smoother for Emergency Medical Service responders due to this years significant rise in calls about health concerns due to the pandemic. 

The Kent County Sheriffs department call center manager, Brett Hulliberger, said from July 2019-July 2020 about 25% of all service calls were medical, which is pretty standard. But the majority of medical calls have been directly COVID related meaning they’ve seen a decrease in other medical emergencies…