by AllThingsECC.com | Dec 31, 2020 | Comm Center News
JACKSON, Miss. (WLBT) – Officials with the Jackson Police Department (JPD) say new software could increase wait times for individuals calling 911.
JPD is integrating “New World Tyler Public Safety Solutions” software in its emergency dispatch department.
The system requires “dispatch operators to gather and input more information to the Computer Aided Dispatch system, which requires operates to communicate longer with incoming callers,” according to JPD spokesman Sam Brown…
by AllThingsECC.com | Dec 31, 2020 | Comm Center News
BOWLING GREEN, Ky. (WBKO) -Following the explosion in Downtown Nashville on Christmas morning, some AT&T users in the South Central Kentucky area began experiencing service problems. This included 911 operators at the Bowling Green Police Department.
Three dispatchers were working at the BGPD communication center on Christmas Day, including supervisor Ashley Rimington, Scott McDonald and Samantha McDonald, who all worked quickly to ensure the public could still contact them for help…
by AllThingsECC.com | Dec 31, 2020 | Comm Center News
The emergency dispatch service for the Graham police and fire departments on New Year’s Eve is moving to Burlington.
Alamance County has two centers that dispatch responders when someone calls 911. Burlington has an emergency communications center at the Burlington Police Department that previously only dispatched police and fire department responders for the city. The other emergency communications center serves the rest of Alamance County…
by AllThingsECC.com | Dec 30, 2020 | Comm Center News, Opinions
For more than 40 years, Jeff Danker has worked to protect people. For the last 28 years, he has done much as the sheriff of Pottawattamie County.
During that time, he and his staff have worked diligently to make sure the county stayed current with the technological times. This includes applying for grants for new equipment and making sure his staff had the necessary, up-to-date training it needed to provide the best services to the community. In 2007, he and his department assumed command of the 9-1-1 Communications Center and oversaw the implementation of the countywide 800-megahertz public safety communications project…
by ECC Editor | Dec 30, 2020 | Comm Center News
This year, during a world-wide pandemic, Shawnee Communications Center processed thousands of calls for emergency assistance. Some of these calls for help were familiar, while others were new in nature and the way in which they were processed to maintain the safety of the scene responders and the citizens. Throughout the year, several telecommunicators were recognized for their efforts in saving lives and making 9-1-1 services better for the community… READ MORE
by AllThingsECC.com | Dec 30, 2020 | Comm Center News
The City of Ferris has shifted their 911 dispatch service to Ellis County after three of their four dispatchers have been diagnosed with COVID-19. One of those to become ill, Mike Atwell, died earlier this month. “In a small community like this it impacts everybody when we lose somebody like…
