by AllThingsECC.com | Jan 8, 2021 | Articles, Comm Center News
As COVID-19 once again begins to surge across the United States, those in emergency management, public health and public safety need to take a critical look at what’s been working during the pandemic, and what has to change to ensure the safety of citizens.
Throughout the pandemic, we’ve learned that there are some things that are non-negotiable when it comes to emergency communications – and those best practices must carry over into all emergency communications, not just those related to the pandemic…
by AllThingsECC.com | Jan 8, 2021 | Comm Center News
BROOKLYN HEIGHTS, Ohio (WJW) — A retired local police officer died after a medical emergency, and the FOX 8 I-TEAM is investigating the response to the 9-1-1 call.
Retired Brooklyn Heights officer Dennis Derbin’s family called for help there, but a regional dispatch center sent help from Seven Hills more than four miles away…
by AllThingsECC.com | Jan 7, 2021 | Comm Center News
HOLBROOK — Director Steve Hooke is pleased to announce that staff at the Holbrook Regional Emergency Communications Center (HRECC) has formally moved into the new facility as of today.
Construction of the new 5,967 square-foot building began in September 2019 and was officially completed late last year. Since then staff have been slowly transitioning equipment to the new facility…
by ECC Editor | Jan 7, 2021 | Comm Center News
Nebraska is looking at the final stages of establishing Next Generation 911 services but, according to local officials, Platte County is already on the way to achieving it.
“It’s basically an overhaul of the 911 system to try to bring call centers into the digital age statewide,” said Rachel Pensick, communications director at the Joint Communications Center (JCC). “It’s more digital, it helps with getting locations and… developing a digital base system statewide”… READ MORE
by ECC Editor | Jan 7, 2021 | Comm Center News
Lincoln, Neb. — By a vote of four-to-one, the Nebraska Public Service Commission (PSC) today, January 5, approved entering into a contract with Lumen (formerly
CenturyLink) to provide Next Generation 911 (NG911) services.
“I’d like to thank everyone involved in this process for their support,” said District 3, Commissioner Tim Schram. “This is a collaborative effort and we are excited to continue the process to bring improved 911 services to all Nebraskans”… READ MORE
by ECC Editor | Jan 7, 2021 | Comm Center News
DURHAM, N.C. (WNCN) — A COVID-19 outbreak has led to staffing shortages at Durham’s 911 call center.
The issue is a story CBS 17 reported in December. It’s meant some calls are now being answered by Raleigh’s 911 call center. The shortage started last month and continues.
A longtime firefighter and President of the Professional Firefighters of Durham, Jimie Wright, said it has created challenges.
“It’s concerning to us, it should be concerning to them,” Wright said… READ MORE
