Officials: New facility will improve emergency services coordination in McCormick County (SC)

It will be the heartbeat of emergency services for McCormick County.

The new 10,000-square-foot Emergency Management Services headquarters under construction along South Mine Street is a longtime dream coming to fruition, officials said.

“It’s very important to have a new facility to operate out of so we can meet the needs and requirements of the citizens of our county in a timely and efficient manner,” said Chris Doolittle, director of Emergency Management Services… READ MORE

Falls City Council discusses combining dispatching (NE)

Richardson County Commissioner John Caverzagie and Sheriff Rick Hardesty met with the Falls City Council Monday evening to discuss the future of 911 dispatching.

Caverzagie said Richardson County has been discussing 911 equipment and needs to know if the city will be on board for the Sheriff’s department becoming the Public Service Answering Point for all 911 calls and doing all of the dispatching…

EXCLUSIVE: ‘The system failed us’ – Family disappointed in EMSA ambulance delay (OK)

OKLAHOMA CITY (KFOR) –The largest ambulance service in the Oklahoma City metro is battling very slow response times. The problem is causing trouble for first responders who are often left waiting for an ambulance to arrive in an emergency.

Twenty minutes after firefighters arrived, the family said they could wait no longer. They asked again and, according to Kristin Amme, the 9-1-1 dispatch center communicated the ambulance was still at least ten minutes away from the home…

Emergency responders unable to reach dispatch under new system (MS)

Poplarville police officers and firefighters are having issues reaching 911 dispatchers since the countywide dispatch consolidation went into operation.

The consolidation combined the dispatch center for the Sheriff’s Department, which already dispatched for the city of Poplarville, and the dispatch center for the Picayune Police and Fire departments.

The consolidation also came with major technology upgrades…

UPDATE: Phone outages in Cumberland, Franklin, and Perry Counties continue, 9-1-1 affected; Adams Co. experiencing issues (PA)

This outage is affecting 9-1-1 lines and non-emergency lines. Text to 911 is still available in Franklin County. According to Franklin County Commissioners, “should an emergency occur, residents may TEXT to 9-1-1 or CALL fire, rescue and law enforcement departments directly.” Those numbers can be viewed at the bottom of this article.

Cumberland County has provided alternative phone numbers citizens can call if they need to reach emergency services… READ MORE 

Norfolk launches text-to-911 service, is latest Hampton Roads city to do so (VA)

NORFOLK — People experiencing emergencies in Norfolk can now send texts to 911 if they need help, the city announced Tuesday.

While residents are asked to call 911 if they can, they can type “911″ in the “To” field on their cellphones and text emergency information to police.

It’s a free system launched by the city’s Department of Emergency Preparedness and Response, and it works just like a call to 911… READ MORE