by AllThingsECC.com | Jan 23, 2021 | Comm Center News
ALBANY — The city of Albany will pay $200,000 to settle a federal lawsuit filed by a woman who was raped after three police officers failed to come to her aid when her friend called 911 and warned a dispatcher that she was incapacitated and being held in an apartment by a knife-wielding man.
The dispatcher, Joseph Lee, did not classify the call for help as an emergency or a “weapons call,” according to the lawsuit, even though the caller had told him Trowell had a weapon and was going to rape the intoxicated woman. The dispatcher failed to tell dispatch or the responding officers about the caller’s statements about a weapon or fears of an impending rape…
by AllThingsECC.com | Jan 22, 2021 | Comm Center News
A several years-long dream for the Washington County 911 dispatch staff and other public safety agencies is now a reality as the new Washington County Communications Center is up and running.
The dispatch staff officially moved into the new building on Wednesday, January 13th, after months of installing the new 911 radio system into the building that was completed last fall, which adjoins the sheriff’s office on Lexington Boulevard. The building’s design and construction was overseen by Neumann Monson and Carl A. Nelson, which broke ground in July of 2019…
by AllThingsECC.com | Jan 22, 2021 | Comm Center News
CEDAR RAPIDS, Iowa (KCRG) – Communications operators, otherwise known as dispatchers, are the first people on the line when you call 911. After nearly 31 years at the Marion Police Department, one dispatcher is preparing to hang up her headset for the final time.
The department is celebrating the retirement of Judy Ward, a 911 communications operator who they say was always on the other end of the radio when help was needed…
by ECC Editor | Jan 22, 2021 | Comm Center News
DESOTO COUNTY, Miss. — 9-1-1 emergency dispatchers need to be ready for just about anything. That was the case for one dispatcher in North Mississippi.
Now, two DeSoto county women are now bonded over a recent call from one panicked husband.
“DeSoto County 911, what is your emergency? My wife’s in labor, her water just broke!” … READ MORE
by AllThingsECC.com | Jan 22, 2021 | Comm Center News
Over the years, Whitfield County Emergency Services Director Claude Craig has seen his share of snowstorms, floods, tornadoes, car crashes, chemical spills, fires, and other disasters.
He’s made it his life’s mission to help his fellow citizens cope with the aftermath of such disasters and try to prevent them from happening in the first place…
by ECC Editor | Jan 22, 2021 | Comm Center News
INDIANAPOLIS—“911. Where is your emergency?” is the first question someone hears after dialing for emergency help. From there, a telecommunicator, as they are called, will do everything in their power to understand the situation so they can get help to the person.
Although they are often forgotten until needed, without the telecommunicator, there is no one to answer the calls and send help when it is needed. 2020 tested the limits of the system and showed just how crucial they are to us… READ MORE
