Amid security concerns, former police officer presents emergency app to House committee (MO)

JEFFERSON CITY, Mo. — After the riot at the U.S. Capitol earlier this month, lawmakers have concerns about their ability to respond to a potential emergency within the Missouri statehouse.

Guard911 aims to get the first officers on the scene faster than would normally happen through the traditional dispatch system. In response, McVicker said that Guard911 and Hero911 are both operating within the FirstNet catalog, the interoperable platform for emergency and daily public safety communications. This means communication from the Guard911 and Hero911 apps take priority for telecommunications platforms in those situations…

911 dispatcher thwarts scam that surprised even police | News Break (ME)

FALMOUTH, Maine — Lee Ruby, a dispatcher with the Falmouth Police Department, gets more than a dozen calls a day from people, mostly elderly, who may have been the target of a scam. ‘My grandson just called me and said he was in jail, he’s stranded needs money,’ said Ruby.

Ruby thought he’d heard every scam out there, until last week, when he took a call that surprised him — and the department…

GENESEE COUNTY/911 Dispatcher retires after more than 27 years with the Sheriff’s Department (NY)

Through her career, Dispatcher Riccobono has earned several awards including six Commendation Awards, a Certificate of Appreciation, and a Meritorious Award for continuous excellence. She spent the majority of her career working overnights serving the citizens of Genesee County while most were sleeping. For those needing emergency care, Dispatcher Riccobono was the voice at the other end of the line doing her best to keep callers calm while dispatching the needed urgent care…

9-1-1 service live in Fort Nelson (AK)

Residents in the Northern Rockies can now dial 9-1-1.

The municipality said Wednesday that the emergency call service is now fully activated for mobile and landline phones after rigorous testing. 

The establishment of 9-1-1 service in the Northern Rockies represents a milestone as it brings what is nationwide, standard emergency calling to our community and region,” Mayor Gary Foster said in a statement… READ MORE