CISA looks to future-proof first responder communications

With the growing amount of data, video, and information services (DV&IS) in the communications ecosystem, public safety agencies need priority access to advanced services to support national security and emergency response and recovery.

To further that goal, the Cybersecurity and Infrastructure Security Agency is seeking feedback on a potential new requirement for two programs it manages: the Next Generation Network Priority Service  (NGN PS ) and the Telecommunications Service Priority programs… 

AT&T Debuts Radio-to-Smartphone and More for FirstNet Users

AT&T, the company behind FirstNet, has announced four new solutions to improve communications and situational awareness for police, firefighters and other first responders.

The four new solutions are meant to improve network range and throughput, track personnel’s location vertically as well as horizontally and connect land mobile radios with cellphones. The solutions are available only to FirstNet subscribers…

Newark Public Safety Director Ambrose Expected to Announce Wednesday of Step Down From Role (NJ)

NEWARK, NJ — After more than 30 years of service to the city of Newark, Public Safety Director Anthony Ambrose is expected to announce Wednesday that he is stepping down from his role, according to sources with the knowledge of the director’s decision.

Born and raised in Newark, Ambrose’s exit from the Newark Public Safety Office would cap a lauded career in service to the city in addition to Essex County. Earlier this month, Ambrose was recognized by United States Attorney for the District of New Jersey Craig Carpenito for his contributions to cooperative law enforcement… 

Lumen chosen to provide Next Gen 911 to State of Nebraska

The State of Nebraska recently selected Lumen (NYSE: LUMN) to help it transition to a next generation 911 platform using the company’s emergency service network, IP-based software, applications and call routing services. Transitioning to Lumen’s current NG911 platform will improve the delivery of emergency calls and enable Nebraska residents to contact 911 not only by making a voice call, but also support sending text messages, pictures and videos… READ MORE

Non-Emergency Numbers for Center marked as SPAM RISK, resolution shared (CO)

A Colorado Communications Center in Durango recently encountered an issue where their non-emergency lines were being marked as SPAM RISK. The problem had been reported by both citizens and officers. This posed not only the normal problem of people avoiding SPAM calls but an additional layer to navigate is if phones have been set up to automatically refuse SPAM calls. Testing was done on different cellular platforms and on several carriers, determining it was only happening with AT&T phone users.

Durango/La Plata Emergency Communications Center listed the issue on an AT&T Forum (can be viewed here). The resolution was to add all non-emergency numbers, including the agency website to ensure they were not flagged as SPAM, to this website.

The Interim Director reported all has been fixed. If you are experiencing a similar issue, view the AT&T forum for details and consider their course of action for resolution.

FirstNet® Brings First Responders Innovative Mission-Ready Communications Tools

What’s the news? FirstNet, Built with AT&T* – America’s public safety network – is driving innovation in lifesaving, public safety technology. Now, first responders have access to 4 new mission-driven solutions exclusively available to all FirstNet subscribers: FirstNet® MegaRange™, Z-Axis, FirstNet Compact Rapid Deployables™ and Land-Mobile-Radio (LMR) interoperability for FirstNet Push-to-Talk (PTT). And, for the 3rd consecutive year, Frost & Sullivan recognizes AT&T for driving visionary innovation in public safety by introducing ‘smart’ solutions that cater to the evolving demands of first responders…