by AllThingsECC.com | Jan 29, 2021 | Comm Center News
JEFFERSON CITY, Mo. — After the riot at the U.S. Capitol earlier this month, lawmakers have concerns about their ability to respond to a potential emergency within the Missouri statehouse.
Guard911 aims to get the first officers on the scene faster than would normally happen through the traditional dispatch system. In response, McVicker said that Guard911 and Hero911 are both operating within the FirstNet catalog, the interoperable platform for emergency and daily public safety communications. This means communication from the Guard911 and Hero911 apps take priority for telecommunications platforms in those situations…
by AllThingsECC.com | Jan 29, 2021 | Comm Center News
Deanise Howard, Director of Russell County Communications, has announced her intent to retire in April 2021 after a 28-year career in public safety.
Director Howard marked her 25th year with the City of Russell earlier this year, and at the time of her retirement, she will have served as 911 Communications Director for six years…
by AllThingsECC.com | Jan 29, 2021 | Comm Center News
FALMOUTH, Maine — Lee Ruby, a dispatcher with the Falmouth Police Department, gets more than a dozen calls a day from people, mostly elderly, who may have been the target of a scam. ‘My grandson just called me and said he was in jail, he’s stranded needs money,’ said Ruby.
Ruby thought he’d heard every scam out there, until last week, when he took a call that surprised him — and the department…
by AllThingsECC.com | Jan 29, 2021 | Comm Center News
Alarm Monitoring Company to ECC CAD Automated Secure Alarm Protocol
The Association of Public-Safety Communications Officials (APCO) International is seeking comments for the candidate American National Standards (ANS) Alarm Monitoring Company to Emergency Communications Center (ECC) Computer Aided Dispatch (CAD) Automated Secure Alarm Protocol (ASAP)…
by AllThingsECC.com | Jan 28, 2021 | Comm Center News
Through her career, Dispatcher Riccobono has earned several awards including six Commendation Awards, a Certificate of Appreciation, and a Meritorious Award for continuous excellence. She spent the majority of her career working overnights serving the citizens of Genesee County while most were sleeping. For those needing emergency care, Dispatcher Riccobono was the voice at the other end of the line doing her best to keep callers calm while dispatching the needed urgent care…
by ECC Editor | Jan 28, 2021 | Comm Center News
Residents in the Northern Rockies can now dial 9-1-1.
The municipality said Wednesday that the emergency call service is now fully activated for mobile and landline phones after rigorous testing.
The establishment of 9-1-1 service in the Northern Rockies represents a milestone as it brings what is nationwide, standard emergency calling to our community and region,” Mayor Gary Foster said in a statement… READ MORE