Dialing 911 in the heat of a crisis may not be the best place to learn process, but for many who are used to dialing and simply demanding a squad run: be prepared for more thorough questions.
“People as a whole, don’t like change,” explained Lt. Jeni Erb.
But a change has been implemented within the 911 dispatch call center at the Washington County Sheriff’s Office, which is where cell phone calls in the county most often, and landlines outside of city limits in the county always will ring in to during an emergency…
A new piece of legislation currently in the review stages will help to bring more recognition to the work of dispatchers across the state of Kansas.
During a recent installment of KVOE’s Talk of Emporia, Lyon County Emergency Communications Center Director Roxanne Van Gundy sat down to speak with KVOE News about what she calls the “911 First Responders Act.” The act, if approved at the state level, would change the current designation of 911 Dispatch workers from administrative support to protective service — first responders.
Van Gundy says with all due respect to administrative workers, the current classification of dispatchers is not truly representative of the work they do… READ MORE
NENA’s Changing Role of the Telecommunicator in NG9-1-1 Standard is intended to provide an understanding of how NG9‑1‑1 will change the role of the telecommunicator and guidance to assist in educating stakeholders and decision makers on this evolution.
To provide edits, click the link above to view then document and then select “Add a Comment” from the “Document Actions” icon. If submitting numerous substantive comments and/or edits, commenters may add a single comment in NENA Workspace Comment Manager and attach an edited version of the document containing tracked changes. To do this, scroll down to “Add Supporting File” on the comment page and select the file you have edited…
GAINESVILLE, Fla. (WCJB) – The radio dispatch system used to send ambulances on emergency calls in Gainesville and Alachua County is at the center of a dispute between GRU, the city, and the county.
Leaders from the City of Gainesville and Alachua County are meeting with GRU officials to discuss the issue at a meeting on Monday.
For years, the city and county paid GRU on a monthly basis for access to the system, however, GRU is now demanding a rate increase…
The following is a statement from Edward Parkinson, CEO of the First Responder Network Authority (FirstNet Authority), on key network developments:
The FirstNet Authority is pleased to see the adoption of the FirstNet network continue to grow at a fast pace. First responders need a network that works for them, and with the number of connections almost doubling since late 2019, it is clear that FirstNet is providing them with the capabilities they want and need.
It is also exciting to see how FirstNet is transforming the marketplace for public safety. These new mission-ready solutions are delivering innovative capabilities into the hands of first responders. Through our engagements with public safety, they identified these features as essential to advancing the FirstNet user experience, so we are thrilled to see them move from concept to reality…
Police departments throughout the Midpeninsula are following in the footsteps of the Palo Alto Police Department, which on Jan. 5 abruptly announced it would immediately encrypt its dispatch radio communications — a longtime source of information for residents and the news media — to protect certain private information from being transmitted publicly.
The Menlo Park, Atherton and Mountain View police departments all state that they plan to completely encrypt their communications, choosing the more stringent of two options for complying with a California Department of Justice policy that aims to protect information such as license plate numbers, names, street addresses, phone numbers and other private information… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
