by AllThingsECC.com | Feb 3, 2021 | Articles, Comm Center News
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) and the Cybersecurity and Infrastructure Security Agency (CISA) jointly announced today that the Integrated Justice Information Systems (IJIS) Institute will spearhead a $268,000 project to develop interoperability standards for Computer Aided Dispatch (CAD) systems used by the Nation’s public safety agencies.
Managed by S&T’s First Responders and Detection Program on behalf of CISA’s Emergency Communications Division, the research project will seek to rectify the current inability of first responders (i.e., police, fire and emergency management services) to use their CAD systems to electronically exchange information with other CAD systems during a joint emergency response…
by ECC Editor | Feb 2, 2021 | Comm Center News
BELLEVILLE, NJ – The Belleville Police Department’s new communications center will not only provide officers with upgraded equipment to help them continue to keep residents safe and secure, but it will help keep the officers safe, too.
The center where police, fire and general 911 emergency calls are routed has been moved into a closed space inside police headquarters, taking it from a common area inside the building to a designated place where COVID-19 protocols such as social distancing are easier to follow… READ MORE
by ECC Editor | Feb 2, 2021 | Articles, Comm Center News
In the evolving environment of Next Generation 9-1-1, the data received will change and come from different sources. The NENA NG9-1-1 Data Flow Standard seeks to inform on E9-1-1 and NG9-1-1 data flow issues and identify at least a few transition issues for additional consideration… READ MORE
by ECC Editor | Feb 2, 2021 | Comm Center News
ROBESON COUNTY, N.C. (WBTW) – For nearly three years, telecommunicator Cierra Campbell has worked at the Robeson County 9-1-1 Center. She said she answered a call from a resident in the community who was distraught.
“He said, ‘I just got home and found my mother on the toilet and she’s not breathing.’ So, immediately I asked, ‘Are you willing to give CPR?’ He said yes. So we went straight into it,” Campbell says… READ MORE
by AllThingsECC.com | Feb 2, 2021 | Comm Center News
Rio Gilinski had only been a 911 emergency operator for 10 months in Jackson County, Oregon, when a very “special” call came in. It was a call from a taxi driver in the city of Ashland, and he was carrying a woman who was carrying something of her own… a baby. And that baby was ready to be born. NOW!.
That was quite a lot to put on Rio…. there were emergency operators that had worked there for 15 years and never received such a call. And now, Rio, the virtual emergency rookie, was in the hot seat…
by AllThingsECC.com | Feb 1, 2021 | Comm Center News
Dialing 911 in the heat of a crisis may not be the best place to learn process, but for many who are used to dialing and simply demanding a squad run: be prepared for more thorough questions.
“People as a whole, don’t like change,” explained Lt. Jeni Erb.
But a change has been implemented within the 911 dispatch call center at the Washington County Sheriff’s Office, which is where cell phone calls in the county most often, and landlines outside of city limits in the county always will ring in to during an emergency…
