BREMSS Emergency Medical Personnel of the Year: Phillip Morris (AL)

BIRMINGHAM, Ala. (WBRC) – The Birmingham Regional Emergency Medical Services System wants to recognize Phillip Morris – the Emergency Medical Services Telecommunicator of the Year!

Certified as an Emergency Medical Dispatcher by the Alabama 9-1-1 Board, Phillip has been with Shelby 911 for 22 Years, serving as Shift Supervisor for the past 21. He’s team captain of the Shelby 911 Special Olympics Polar Plunge Team and is the Winner of three Stork Awards – where he delivered three babies over the phone before EMS personnel arrived… READ MORE

Man with Florida tattoo on forehead arrested for misusing 911, cursing dispatcher | News Break

NEW PORT RICHEY, Fla. — A Florida man left no doubt where he was from. A 22-year-old man from Hudson, who sports a state of Florida tattoo on his forehead, is accused of misusing 911, authorities said.

Matthew Kyle Leatham, 22, of New Port Richey, was charged with misuse of the 911 system and possession of marijuana not more than 20 grams, according to Pasco County online booking records…

Behind The Badge: Davis County dispatcher lives to help others after surviving two major tragedies (UT)

 Emergency dispatchers deal with callers in the midst of crisis all day, every day. One Davis County dispatcher knows all too well what it’s like on the other end of the phone after surviving two major incidents of her own.

Dawn Shumway says every day feels like a miracle after living through a horrific crime, a life-threatening accident and a planned suicide. Now she feels like she’s still alive to carry on her late mother’s legacy…

Hiring Hoosiers: IFD looking for more first responders to answer the call in an emergency situation (IN)

First responders are needed to fill a critical role in public safety in the Circle City.

The Indianapolis Fire Communications Center is looking to hire telecommunicators to answer 9-1-1 calls and dispatch crews.

These essential workers are a lifeline to people in some of their scariest moments, and the telecommunicators also serve as support for other first responders on the scene… READ MORE

RapidSOS functionality helps 911 centers overcome outages after Nashville explosion (TN)

When the Dec. 25 explosion in Nashville caused outages that prevented 911 calls from being completed, many 911 centers turned to technology from cloud-based RapidSOS to both identify and locate emergency callers, so response efforts could be initiated, according to officials from RapidSOS and a Tennessee 911 center.

Cassie Lowery, assistant director at Rutherford County (Tenn.) Emergency Communications District, said the workaround is representative of the resourcefulness of the telecommunicators and other personnel at her 911 center, which also lost Automatic Location Identification (ALI) data for all 911 calls received during the outage… READ MORE

STUTSMAN COUNTY COMMUNICATIONS CENTER RESTRUCTURING APPROVED (ND)

JAMESTOWN, N.D. (NewsDakota.com) – There will be some restructuring within the Stutsman County Communications Center this year.

Shannon Larson, Human Resource Director for the county, reported Tuesday that due to some retirements, they would need to look at filling the positions with one of their communications supervisors.

Larson added that all three supervisors agreed to learn a specific portion of the Communications Support position. She says Emergency Manager Jerry Bergquist says this would add some depth to the department… READ MORE