911 Dispatcher helps deliver baby (MS)

DESOTO COUNTY, Miss. — 9-1-1 emergency dispatchers need to be ready for just about anything. That was the case for one dispatcher in North Mississippi.

Now, two DeSoto county women are now bonded over a recent call from one panicked husband.

“DeSoto County 911, what is your emergency? My wife’s in labor, her water just broke!” … READ MORE

911 operators lauded as unsung heroes of 2020 (IN)

INDIANAPOLIS—“911. Where is your emergency?” is the first question someone hears after dialing for emergency help. From there, a telecommunicator, as they are called, will do everything in their power to understand the situation so they can get help to the person. 

Although they are often forgotten until needed, without the telecommunicator, there is no one to answer the calls and send help when it is needed. 2020 tested the limits of the system and showed just how crucial they are to us… READ MORE

Officials: New facility will improve emergency services coordination in McCormick County (SC)

It will be the heartbeat of emergency services for McCormick County.

The new 10,000-square-foot Emergency Management Services headquarters under construction along South Mine Street is a longtime dream coming to fruition, officials said.

“It’s very important to have a new facility to operate out of so we can meet the needs and requirements of the citizens of our county in a timely and efficient manner,” said Chris Doolittle, director of Emergency Management Services… READ MORE

Falls City Council discusses combining dispatching (NE)

Richardson County Commissioner John Caverzagie and Sheriff Rick Hardesty met with the Falls City Council Monday evening to discuss the future of 911 dispatching.

Caverzagie said Richardson County has been discussing 911 equipment and needs to know if the city will be on board for the Sheriff’s department becoming the Public Service Answering Point for all 911 calls and doing all of the dispatching…

EXCLUSIVE: ‘The system failed us’ – Family disappointed in EMSA ambulance delay (OK)

OKLAHOMA CITY (KFOR) –The largest ambulance service in the Oklahoma City metro is battling very slow response times. The problem is causing trouble for first responders who are often left waiting for an ambulance to arrive in an emergency.

Twenty minutes after firefighters arrived, the family said they could wait no longer. They asked again and, according to Kristin Amme, the 9-1-1 dispatch center communicated the ambulance was still at least ten minutes away from the home…