by AllThingsECC.com | Feb 3, 2021 | Comm Center News
Emergency dispatchers deal with callers in the midst of crisis all day, every day. One Davis County dispatcher knows all too well what it’s like on the other end of the phone after surviving two major incidents of her own.
Dawn Shumway says every day feels like a miracle after living through a horrific crime, a life-threatening accident and a planned suicide. Now she feels like she’s still alive to carry on her late mother’s legacy…
by ECC Editor | Feb 3, 2021 | Comm Center News, Jobs
First responders are needed to fill a critical role in public safety in the Circle City.
The Indianapolis Fire Communications Center is looking to hire telecommunicators to answer 9-1-1 calls and dispatch crews.
These essential workers are a lifeline to people in some of their scariest moments, and the telecommunicators also serve as support for other first responders on the scene… READ MORE
by ECC Editor | Feb 3, 2021 | Articles, Comm Center News
When the Dec. 25 explosion in Nashville caused outages that prevented 911 calls from being completed, many 911 centers turned to technology from cloud-based RapidSOS to both identify and locate emergency callers, so response efforts could be initiated, according to officials from RapidSOS and a Tennessee 911 center.
Cassie Lowery, assistant director at Rutherford County (Tenn.) Emergency Communications District, said the workaround is representative of the resourcefulness of the telecommunicators and other personnel at her 911 center, which also lost Automatic Location Identification (ALI) data for all 911 calls received during the outage… READ MORE
by ECC Editor | Feb 3, 2021 | Comm Center News
JAMESTOWN, N.D. (NewsDakota.com) – There will be some restructuring within the Stutsman County Communications Center this year.
Shannon Larson, Human Resource Director for the county, reported Tuesday that due to some retirements, they would need to look at filling the positions with one of their communications supervisors.
Larson added that all three supervisors agreed to learn a specific portion of the Communications Support position. She says Emergency Manager Jerry Bergquist says this would add some depth to the department… READ MORE
by AllThingsECC.com | Feb 3, 2021 | Articles, Comm Center News
The Department of Homeland Security (DHS) Science and Technology Directorate (S&T) and the Cybersecurity and Infrastructure Security Agency (CISA) jointly announced today that the Integrated Justice Information Systems (IJIS) Institute will spearhead a $268,000 project to develop interoperability standards for Computer Aided Dispatch (CAD) systems used by the Nation’s public safety agencies.
Managed by S&T’s First Responders and Detection Program on behalf of CISA’s Emergency Communications Division, the research project will seek to rectify the current inability of first responders (i.e., police, fire and emergency management services) to use their CAD systems to electronically exchange information with other CAD systems during a joint emergency response…
by ECC Editor | Feb 2, 2021 | Comm Center News
BELLEVILLE, NJ – The Belleville Police Department’s new communications center will not only provide officers with upgraded equipment to help them continue to keep residents safe and secure, but it will help keep the officers safe, too.
The center where police, fire and general 911 emergency calls are routed has been moved into a closed space inside police headquarters, taking it from a common area inside the building to a designated place where COVID-19 protocols such as social distancing are easier to follow… READ MORE
