A dispatcher received a call for a large pizza but quickly realized the woman was really calling about domestic abuse.
When an Ohio police dispatcher picked up the phone for a 911 call, only to hear a woman asking for a pizza, he thought it was a wrong number.
“You called 911 to order a pizza?” the dispatcher, Tim Teneyck, asked, according to NBC News…
The City of Roanoke and VA811 announce that the American Public Works Association (APWA) Mid-Atlantic Chapter has selected the Blue Hills Communications Center project to receive an Honorable Mention for the 2021 APWA Mid-Atlantic Chapter’s Project of the Year Award for the category of Structures $5-$25 Million. Each year, APWA presents the Public Works Projects of the Year awards to promote excellence in the management and administration of public works projects, recognizing the alliance between the managing agency, the contractor, the consultant, and their cooperative achievements… READ MORE
ALBANY, NY (WRGB) – This Albany emergency dispatcher, who we are keeping anonymous, has been on the job for the last few years.
He says helping callers deal with trauma daily, comes with lasting impact on the mental health of operators.
“Your friends and family members don’t necessarily understand what you go through or what you listen to so it’s hard to talk about it,” he said…
WILMINGTON — The Wilmington Public Safety Dispatch Center operated out of the Massachusetts State 911 Department’s mobile PSAP while their operations room received renovations starting Jan. 21. This allowed the center to continue directing 911 calls as normal with no noticeable change to Wilmington callers and residents.
PSAP stands for public safety answering point and refers to the work of dispatch centers everywhere. Dispatch Supervisor Corey Swift described the mobile PSAP as a “call center on wheels” — a truck that sat in the parking lot of the public safety building. Swift said that this is the first time in his 10 years they’ve had a need to utilize this service… READ MORE
MANSFIELD – The Richland County commissioners started the final phase of a plan to improve communication for public safety services in the county.
The board voted Thursday to hire Hull Inc. of Newark to do site studies, design work and construction plans for a Multi-Agency Radio Communications System (MARCS) communications tower in Lucas…
Alexandria, VA – Today the Association of Public-Safety Communications Officials (APCO) International announced the official kick off of APCO’s National Public Safety Telecommunicators Week (NPSTW) contest “Who is YOUR public safety superhero?” NPSTW is a week where communities across the U.S. recognize those who help save lives in times of personal or national crisis and this year NPSTW will be celebrated April 11-17, 2021… READ MORE
