by ECC Editor | Feb 9, 2021 | Comm Center News
HILO, Hawaii (KHON2) — UPDATE: 02/08 11:33 a.m.: Electrical issues affecting the Hawaii Island Police Department’s communications center has been resolved, says HPD.
Hawaii Island police (HPD) are reporting electrical issues with its communications center resulting in limited phone services. HPD says they are still able to answer calls and provide service, but advise the public to anticipate slight delays… READ MORE
by AllThingsECC.com | Feb 9, 2021 | Comm Center News
DURHAM, N.C. (WNCN) — In an emergency, seconds matter and that’s why CBS 17 has continued to closely follow the COVID-19 outbreak at the Durham 911 call center.
The call takers and dispatchers are required to quickly process the information they’re given by the public and relay it to first responders.
Since December, CBS 17 has been looking into the Durham 911 call center. Director of the center, Randy Beeman, said a COVID-19 outbreak created staffing shortages…
by AllThingsECC.com | Feb 8, 2021 | Comm Center News
SANDERSVILLE, Ga. — A Washington County 911 dispatcher was on duty earlier this week when she got a call about a house fire at her house. Alicia Napier has been a Washington County dispatcher for about 20 years, the same amount of time she’s lived on Anderson Drive in Sandersville. Napier said she received the emergency call on Monday around 3 p.m. from her 21-year-old son, who had been napping at home…
by AllThingsECC.com | Feb 8, 2021 | Articles, Comm Center News
Public safety represents a growing challenge for cities around the globe.
As urban populations grow, smart cities are leveraging new digital technologies to monitor and optimise water and energy consumption, enhance citizen access to services, create effective transportation infrastructures and deliver the city-wide connectivity that citizens and businesses need.
The building blocks of smart cities are 5G, artificial intelligence (AI) and Internet of Things (IoT) /cloud. There is no doubt that to carry the weight of the smart city of the future, the mobile network will need to be fast, responsive and stable to handle a vast amount of data…
by AllThingsECC.com | Feb 8, 2021 | Comm Center News
NICE today announced that it has opened nominations for the 2021 PSAPs’ Finest Awards, an annual recognition program for emergency communications (ECC) professionals now in its sixteenth year. Awards are presented each year in the following categories: Lifetime Achievement, Communications Center Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator, and PSAP of the Year. For 2021, NICE is also adding an Above & Beyond award to acknowledge the exemplary contributions of front-line emergency communications professionals during these particularly challenging times…
by AllThingsECC.com | Feb 8, 2021 | Comm Center News
A dispatcher for Southwestern N.H. District Fire Mutual Aid faces felony domestic violence charges for allegedly assaulting his girlfriend over the course of their four-year relationship.
Colby A. Howard, 21, of Spofford, was indicted last week by a Cheshire County grand jury on three counts of second-degree assault, a class B felony. Prior to the indictment, Howard was arrested on the charges in August, and released on personal recognizance bail. He has pleaded not guilty to all charges, according to information provided by the court…
