911 Dispatcher and Police Officer Honored after Helping to Birth a Baby during Snowstorm (NJ)

A 911 dispatcher and a police officer were honored after helping a woman give birth during a snowstorm at home in New Jersey.

In Burlington County, 911 dispatcher Mark Boyd and police officer Keith Upton were honored after they helped a woman give birth at home amid a snowstorm.

Dispatcher Boyd received the call a few minutes before 10 am on February 2 from the father whose wife had gone into labor. Upton was the first officer on the scene… 

Help wanted: 911 dispatchers needed in Brown County

BROWN COUNTY, Wis. (WBAY) – Despite a steady number of people continuing to file claims for unemployment, Brown County is having a very difficult time filling vacancies for some jobs.

Namely — 911 dispatchers.

It’s not a job for everyone, being able to stay calm with someone in an emergency while dispatching them help…

The next generation of 911 is a game changer for public safety (Canada)

From a young age, we’re taught to call 911 in an emergency. This one number connects you with vital life-saving services. As technology evolves, so does the way people interact with 911. Citizens who are deaf, hard of hearing or speech-impaired can communicate via text with a 911 dispatcher. This service has been very beneficial while pocket dials, on the other hand, contribute to hundreds of hours in wasted resources every year…

Family gives up on 911 after hearing automated please hold message (MO)

KANSAS CITY, MO (KCTV) — When you call 9-1-1, you expect to be able to talk with some immediately, But if you live in Kansas City, be prepared to sit on hold and wait.

You’ll likely hear a recorded message before you get a dispatcher.

One Kansas City family we talked to were stunned to get a recorded message when they called 9-1-1 seeking help for a child who suddenly went unconscious and started having seizures… READ MORE

Maryland 911 Dispatcher Helps Couple Deliver Baby Boy

COLUMBIA, Md. (WJZ) — A Maryland 911 dispatcher’s quick thinking and calm demeanor helped a couple when a woman went into labor without medical professionals nearby.

The Howard County Police Department shared clips from the 911 call on Friday.

In the call, dispatcher Denise Grant guides the woman’s husband through how to keep her comfortable and the baby safe during the delivery…

Clay County opens new dispatch center (NE)

CLAY CENTER — The Clay County 911 Emergency Communications Center opened in a new location this week, complete with upgraded technology to get first responders to callers more quickly.

The new center, located at 212 W. Fairfield St., went online Wednesday as the culmination of two and a half years of planning and preparation. The 911 Emergency Communications Center will merge dispatch for police, fire and emergency services for Clay County municipal and rural residents… READ MORE