Culpeper County is acknowledging and showing appreciation to its 911 dispatchers as part of National Public Safety Telecommunicator Week happening April 11-17.
What Communications Leaders Can Learn From Telecommunicators
The national emergency hotline has been in place for more than 50 years. It provides safety and security for millions of Americans who rely on calling 911 during a crisis. About 240 million calls are reportedly sent to Public Safety Answering Points (PSAPs) each year, where telecommunicators respond to emergencies like property crime, violence, health problems, natural disasters and terrorist attacks. In an industry where any call can result in a life or death scenario, these public servants are often the first point of contact during a crisis. They are frequently responsible for coordinating the response…
