Truro Police administrative assistant retires after 40 years on the job (MA)

TRURO – The members of the Truro Police Department would like to congratulate Administrative Assistant, Jackie Mastrianna, on her retirement today after 40 years of dedicated service to the Truro Police Department, the Town of Truro, and its citizens.

A/A Mastrianna began her career with the Truro Police Department in 1981 as a Telecommunicator and was promoted to Administrative Assistant in June of 2002. Jackie led by example and has been a consummate professional, always putting the needs of the citizens of Truro and her coworkers before herself. Not only has Jackie been a dedicated Administrative Assistant and Telecommunicator; she has been the agency’s “go to” when questions arise and we thank her for her unwavering service and friendship to the department and the community… READ MORE

DPSC Raise 911 Awareness in Sister Islands (Cayman Islands)

DPSC Raise 911 Awareness in Sister Islands (Cayman Islands)

Team members from the Department of Public Safety Communications (DPSC) were in Cayman Brac and Little Cayman last week conducting presentations to better inform the public about the life-saving role of 911.“As the first of the first responders, the high level of professionalism, care and dedication displayed by our 911 operators 365 days a year while working under incredible pressure is remarkable. Highlighting their vital work and how the general public can more effectively interact with them will understandably mean better outcomes from emergencies and ultimately result in safer communities. Broadening our familiarisation efforts to the sister islands will help to further this,” said the Minister for Home Affairs, Hon. Tara Rivers…

Dispatchers recognized during National Public Safety Telecommunicators Week (OK)

Dispatchers recognized during National Public Safety Telecommunicators Week (OK)

ENID, Okla. — A call comes in to the Enid Police Department’s communications office.

“911, what is the location of your emergency?,” a voice calmly says into the phone.

The voice, often unknown to the caller, then figures out what’s going on and where — anything from a domestic disturbance to a medical emergency — and sends out the appropriate help, whether it’s an officer, a firefighter or an EMT.

One such voice belongs to Erica Moses, a dispatcher in Enid for 12 years whose blood runs gold…

Public Safety Telecommunicators Week is April 11–17

Public Safety Telecommunicators Week is April 11–17

PRESS RELEASE

Hall Ambulance will join with other public safety and EMS organizations across the United States to celebrate the vital contributions emergency dispatchers have in answering the call for someone in need.

National Public Safety Telecommunicators Week honors those #headsetheroes who have the difficult job of answering 9-1-1 calls, determining required resources, dispatching those resources, and providing guidance, comfort, and support to the caller until help arrives…

Gold standard in public safety: Rowan department reaccredited by CALEA (NJ)

Gold standard in public safety: Rowan department reaccredited by CALEA (NJ)

Rowan University’s Department of Public Safety has once again been recognized for achieving the gold standard in public safety professional excellence.

In 2011, the department was the first department at college or university in New Jersey to earn accreditation from the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA). Now, CALEA has reaccredited the department for the fourth time, which is unprecedented among New Jersey institutions…

National Public Safety Telecommunicators Week recognized (VA)

The Suffolk Police Department and Suffolk Fire & Rescue are celebrating National Public Safety Telecommunicators Week April 11-17.

In 1991, a Congressional resolution designated the second full week in April each year as National Public Safety Telecommunicators Week. Since that time, public safety agencies nationwide have recognized telecommunicators, dispatchers, communication operators, and radio control personnel for the critical role they play in public safety. It is a week where everyone can celebrate and thank those who dedicate their lives to serving the public… READ MORE