Bills would require dispatchers be trained in ‘tele-CPR’ (FL)

Bills would require dispatchers be trained in ‘tele-CPR’ (FL)

TALLAHASSEE, Fla. — This week, lawmakers in Tallahassee are discussing companion bills to require that all 911 and emergency dispatch operators be trained to give CPR instruction over the phone.

It’s something that’s not currently mandated in Florida.

Residents and the American Heart Association support the companion bills to require all emergency dispatchers learn “tele-CPR” so they can instruct callers to perform it…
Tom Ridge: Federal government is neglecting needs of America’s first responders (PA)

Tom Ridge: Federal government is neglecting needs of America’s first responders (PA)

About a year into my first term as Pennsylvania governor, our state was slammed by the Blizzard of ‘96. I recall declaring a state of emergency and ordering my fellow Pennsylvanians to stay off the roads. Of course, our first responders were still out in the storm protecting the public.

Twenty-five years later, the emergency isn’t a blinding snowstorm, but a devastating pandemic. And again, it’s our first responders who put themselves in harm’s way.

In police stations, fire houses, ambulances and 911 dispatch centers across the nation, our first responders are working to respond to the needs of their communities and to keep themselves and their families safe from a deadly disease…

Wilson to become 911 director (IN)

Sgt. Stuart Wilson feels lucky to be able embark on a new career while staying in the same type of work.

“I’m calling it phase two of my career,” he said Tuesday. “It’s a good opportunity for me to continue service. This is something that I can do when I’m 60, instead of being a cop.”

Wilson, 45, has accepted a position as director of Dubois County’s 911 Communications Center. He will retire from a 22-year career with the Dubois County Sheriff’s Office on April 9… READ MORE

When someone with special needs goes missing: How first responders command the emergency

When someone with special needs goes missing: How first responders command the emergency

The call comes into the police department for a missing person. Sometimes it’s regarding an adult who didn’t show up for work. It might be a teenager who has run away from home. It might be a child who got separated from their parents while on an outing.

Police train for these kinds of missing person cases. But what happens when the missing person has special needs and may be unable to communicate with authorities? …

CPD welcomes four new dispatchers (TX)

Cleburne Police Chief Rob Severance joined CPD Lt. Shane Wickson in welcoming four new dispatchers to the department.

The four — Alexus West, Dawena Anitok, Mackenzie Russell and Tanner Dempsey — share the distinction of having graduated from the North Central Texas Emergency Communications District, or NCT9-1-1’s, first hybrid 9-1-1 Academy. Their training involved in-person and virtual aspects… READ MORE

Dispatchers on the front line of emergency response (NY)

Dispatchers on the front line of emergency response (NY)

LEWIS | There is a photo montage in Max Thwait’s office at the Emergency Operations Center here.

Endearingly titled “Max’s First Baby,” the framed photos were a gift for his answer to a call that came into the 9-1-1 center at Lewis several years ago.

A pregnant woman in labor and alone in Long Lake had called for help and he, then an Essex County 9-1-1 dispatcher, helped her calmly and safely through the delivery, even as he sent an ambulance to her location…