Emergency dispatchers received 422000 calls last year (TX)

Emergency dispatchers received 422000 calls last year (TX)

LAREDO, Tex. (KGNS) – As National Public Safety Telecommunications Week wraps up, it’s time to thank those unseen faces who play a vital role in connecting us to first responders.

Calls ranging from pregnant mothers who are unable to get to the hospital on time to a person simply having a noise complaint over loud music, 911 operators are the first to pickup during our most desperate moments…

Behind the scenes, E-911 dispatchers serve as lifeline to those in emergencies (GA)

When there’s an emergency in White County, law enforcement, firefighters and EMS crews are soon to follow.

Before responders head out to help, however, it’s E-911 dispatchers who serve as first contact for a person calling in distress. In a matter of moments, they must gather information, assess the situation and direct the needed personnel and resources to the scene…

Replacing outdated public safety radio system still has Frederick supervisors at impasse (VA)

WINCHESTER — How to proceed with replacing Frederick County’s outdated public safety radio system remains a contentious matter among members of the Frederick County Board of Supervisors.

More than two years ago, an assessment of the system by Pennsylvania-based Mission Critical Partners identified numerous problems. For one, the system’s capacity is limited, with no frequencies transmitted countywide, and there are a limited number of operational channels in the event primary dispatch channels get overloaded…

People who answer the call, honoring 911 dispatchers for their work in Northwest Florida

SANTA ROSA COUNTY, Fla. (WEAR) — This week is National Public Safety Telecommunicators Week and Channel 3 News is taking the time to honor their work for the community.

When you make a call to 911 these are people who answer that call and are on the other line helping you during that emergency.

It’s a busy morning and this 911 dispatch center in Santa Rosa County is maned with dispatchers 24-7 year round…

Cullman 911 system gets upgrade (AL)

Cullman 911 system gets upgrade (AL)

Thanks to a $150,000 grant received through the Cullman County E-911 Board, the City of Cullman’s emergency dispatch center has undergone some much-needed upgrades. The City of Cullman now has a fourth dispatching console, and new communications equipment was installed that includes the ability for public safety telecommunicators to tone fire departments.

“We are thankful to the E-911 Board for this grant,” said Cullman Mayor Woody Jacobs. “Technology is constantly changing, so it is vital that our 911 system adapts in order to meet the needs of our changing world…


Genesee County recognizes emergency dispatchers (NY)

BATAVIA — Genesee County’s emergency dispatchers are being recognized for National Public Safety Telecommunicators’ Week. The Genesee County Emergency Dispatch Center is comprised of 25 men and women who dispatch to five local police agencies/New York State Police; 19 fire departments/Emergency Management Service; three ambulance services; and 41 other agencies.

They are being recognized by Sheriff William A. Sheron, Jr., the Genesee County Legislature and all emergency first responders, for their continued dedication, professionalism, and commitment to public service…