by ECC Editor | Apr 19, 2021 | Comm Center News
SOMERVILLE, NJ – In honor of National Public Safety Telecommunications Week, County Commissioner Douglas Singleterry recently toured the Somerset County 911 Communications Center to meet staff and learn more about the county’s emergency telecommunications and national Smart911™ program.
“I was very impressed with our staff and the setup at our 911 Call Center. Although they are not visible to the public, 911 operators are literally the first responders in an emergency. They gather key information and help the caller until emergency personnel get to the scene,” said County Commissioner Douglas Singleterry, public health and safety liaison… READ MORE
by ECC Editor | Apr 19, 2021 | Comm Center News
An event in Bridgeport this weekend capped off “National Public Safety Tele-communicators Week.”Sen. Richard Blumenthal pledged to push for legislation that would officially designate 911 operators as first responders, a classification they’ve been fighting for.Mayor Joe Ganim said that change would entitle the public safety professionals to more benefits and protections… READ MORE
by AllThingsECC.com | Apr 19, 2021 | Comm Center News
HERTFORD, N.C. (WITN) – The second week of April marks National Public Safety Telecommunicator Week. This week is dedicated to the hard working men and women who are telecommunicators.
According to the county, in 2018 Perquimans County Emergency Services become an Emergency Medical Dispatch Center, meaning that a certified Emergency Medical Dispatcher Telecommunicator can give basic medical guidance while on the phone with a caller…
by AllThingsECC.com | Apr 19, 2021 | Articles, Comm Center News
Communications is the backbone of the fire service. Whether it is the relay of orders between the incident commander and the resources who are on scene or the flow of information from the citizen, to dispatch, to the first-alarm assignment, we count on this seamless exchange of information to get things done.
In the 21st century, more than ever, we rely on electronic resources to connect with the outer world and to interconnect with fellow responders. What if these everyday avenues suddenly fell silent for all of us? Would you be prepared?..
by AllThingsECC.com | Apr 19, 2021 | Comm Center News
LOGAN — They’re the voice heard during the worst moments of life. Day and night, the staff at Logan City Public Safety Dispatch field some of the most horrific and heartbreaking phone calls from local residents.
Shelley Peterson, 911 Communications Director, said their staff of 21 men and women answered an average of 371 calls a day last year. Of those, an average of 129 calls were emergencies, ranging from traffic accidents to medical incidents…
by AllThingsECC.com | Apr 19, 2021 | Comm Center News
A Sandoval County dispatcher has seven monitors to watch last week. The dispatchers preferred not to have their faces in the paper. Gary Herron photo.
A sticker in a goodie bag says it all: “Heroes wear headsets.”
Those headset-wearing heroes are the men and women taking emergency calls and dispatching law enforcement, fire and/or emergency medical help to those callers…
