by AllThingsECC.com | Apr 23, 2021 | Comm Center News
They are the unsung heroes of the front lines of first responders working 24 hours a day, seven days a week, 365 days a year, unseen and unthought of by most. That is until someone needs to call 9-1-1. They are the dispatchers that answer our emergency calls and send out police, medical, and fire services to try and save the day.
Last week was National Dispatch Week. According to NPSTW.org, Each year, the second whole week of April is dedicated to the men and women who serve as public safety telecommunicators…
by ECC Editor | Apr 22, 2021 | Comm Center News
The Hill Country Chapter of the Military Order of the World Wars (MOWW) recognized Public Safety Telecommunicators Week at its April meeting.
The guest speaker was Les Metzler, director of the Gillespie County Communications Center.
In his remarks, Metzler described the extensive application, vetting and qualification process for the dispatchers who work in the communications center. Each dispatcher undergoes extensive training, testing and on the job experience in becoming a fully qualified and certified dispatcher… READ MORE
by AllThingsECC.com | Apr 22, 2021 | Comm Center News
Lexington County Emergency Services is pleased to announce the successful launch of Text-to-911 service.
The County’s Text-to-911 uses the latest state-of-the-art technology allowing hearing- and speech-impaired residents, as well as those in potentially dangerous situations, to reach out for help. Text-to-911 will be available for all Lexington County residents and visitors in the County’s service area. Text-to-911 will not be available for residents within the City of Cayce, City of West Columbia or Town of Batesburg-Leesville, as those agencies provide their own 911 call services…
by ECC Editor | Apr 22, 2021 | Comm Center News
The communications center that handles 911 calls and dispatches emergency services in Penobscot County is the site of a coronavirus outbreak, according to its director.
Two employees of the Penobscot Regional Communication Center in Bangor have tested positive for the coronavirus, and another two are presumed to have COVID-19, Director Christopher Lavoie said… READ MORE
by AllThingsECC.com | Apr 22, 2021 | Comm Center News
Emergency dispatchers are trained to operate six computers, four speakers, one headset and handle multiple callers all at once. Last year, Whitman County Regional Communications Center 911 answered over 92,000 service calls, 7,000 911 calls and 20,000 non-emergency calls.
Whitcom celebrated its 25th anniversary last week during National Public Safety Telecommunicators Week. Whitcom executive director Wendy Berrett said they had small celebrations during the week. But their work does not end before or after that week…
by ECC Editor | Apr 22, 2021 | Comm Center News
New Hanover County 911 Communications presented the Mary Antley Telecommunicator of the Year Award to telecommunicator Nina Britt, who has been with the department since 2015.
The Telecommunicator of the Year Award is named after former 911 Telecommunicator Mary Antley who was focused on keeping the center growing and developing the best telecommunicators in the profession… READ MORE
