We Speak Dispatch is a group of 911 professionals discussing topics from the headlines, topics that are fun and interesting, topics that you care about. Our engaging conversations are designed to inspire more conversations, so if you have a topic you’d like to see discussed let us know. Thank you to all 911 dispatchers..
Apr. 21—Lewis County has agreed to pay out $210,000 to former 911 dispatcher Jerrie O’Connor, who alleged that county officials gave her schedule to her domestic abuser, allowed her abuser’s friends into the facility and retaliated against her for seeking accommodations under the Domestic Violence Leave Act.
The settlement was announced by O’Connor’s attorney this week, four years after O’Connor brought her suit in Thurston County Superior Court…
The Marble Falls City Council acknowledged the work of both Dr. Jules Madrigal and the Marble Falls Police Department Communication Division during its April 20 meeting.
Mayor John Packer presented two proclamations: one designating April 20, 2021, as Dr. Jules Madrigal Day and another naming the week of April 11-17, 2021, Public Safety Telecommunicators Week…
When I started my career as a dispatcher four years ago I was 24, fresh out of college and still living at ma & pa’s crib. I worked 2nd shift, Wednesday/Thursday off (upgraded to Sunday/Monday now, woo!) . My social life took a hit, but the rents took care of most chores…groceries, cooking, laundry, house cleaning, lunch packing, etc. I really just had to go to work & contribute a meager sum to remain under their roof.
But, of course, being in my mid-20s, I was itching to live on my own. So I got myself a cozy little one-bedroom apartment…close to both work & my mom’s cooking. I was on the hook for my own chore-doing now, but I managed more or less OK. I still do, but I fear I’ve maybe gotten a little neurotic with it…
GREENSBORO, N.C. — Dispatchers work around the clock answering the community’s calls for help, but some people are tying up the lines to 911 with calls that don’t qualify for emergencies.
“It’s dangerous to play with 911,” said Paige Cummings, a senior supervisor for Guilford Metro 911.
Cummings and a team of call takers answered 324,493 calls for help, 23,695 were non-emergencies.
“That’s a big number and a big chunk of unnecessary calls to 911,” she said…
Lafayette 911 has moved from the windowless basement at the courthouse to a $9.6-million facility designed for virtually any emergency.
The Lafayette Parish Emergency Communications Center was built with 911 operators in mind. It was designed to allow for new technology and other expansions Lafayette’s emergency services may need.
The board that oversees Lafayette 911, Lafayette Parish Communication District, started planning for the new building in the early 2000s, taking note of how the courthouse basement had to be retrofitted for upgrades, said Craig Stansbury, the director of Lafayette 911…
