by AllThingsECC.com | Apr 30, 2021 | Articles, Comm Center News
We recently spoke with Bruce about how technology has changed incident management and how FirstNet will support the continued advancement of tools and resources for public safety.
By First Responder Network Authority
Bruce Fitzgerald joined the First Responder Network Authority (FirstNet Authority) after more than 15 years in public safety and crisis management. He began his career at the Maine Emergency Management Agency where he served in several roles including homeland security grant coordinator and the State Emergency Management and Homeland Security Director…
by AllThingsECC.com | Apr 30, 2021 | Comm Center News
Morgan Edwards
Orange County’s Emergency Communications Center is preparing to add powerful new features to its 911 services in the form of NextGen 911. The system allows dispatchers to receive texts, images, videos and other vital information from callers during an emergency situation.
According to center director Chris Cord, NextGen 911 will enhance the current Smart911 program…
by ECC Editor | Apr 30, 2021 | Comm Center News
Two pedestrians, the officer and two others were hurt after patrol car and another vehicle collided while officer was responding to the false call.Something went wrong.
BUFFALO, N.Y. — A Buffalo man has admitted making a false 9-1-1 call that led to five people being hurt, including a police officer.
William Gray, 60, pleaded guilty to one count of falsely reporting an incident.
Shortly after noon on April 15 2020, a call came in of a person with a knife on Wyoming Avenue. A Buffalo Police officer, responding with lights and sirens collided with another vehicle while responding to the call on Main Street near Benwood Avenue resulting in injuries to two pedestrians… READ MORE
by ECC Editor | Apr 30, 2021 | Comm Center News
San Antonio 9-1-1 dispatchers are using 9-1-1 video calls to help cut down on unnecessary ambulance runs.
According to WOAI-TV, the new system works like this: Callers who don’t appear to be in a life-threatening situation are transferred to a special clinical dispatcher. That dispatcher then sends the patient a link for a smart phone app called Good Sam, and both sides are able to talk via a video connection.
Along with the allowing the dispatcher to observe the patient’s appearance and condition, the app also provides vital medical information.
“It’s able to check your respiration, your O2 saturation and your pulse, so that gives us a small view of what we’re looking at with you,” San Antonio paramedic and clinical dispatcher Art Salazar told WOAI… READ MORE
by ECC Editor | Apr 30, 2021 | Comm Center News
Big Bear News – Big Bear Lake, CA – The Big Bear Fire Department is reminding Big Bear valley residents and visitors that during periods of inclement weather, such as today, cellular service could be interrupted. They remind you that often times you can text to 9-1-1, when placing a phone call does not work. Use 911 as the phone number, type your message, and hit send. Your message will be sent to the closest dispatch center, where it will appear on the dispatcher’s screen. That dispatcher can then have a text conversation with you to obtain more information… READ MORE
by AllThingsECC.com | Apr 30, 2021 | Comm Center News
The dispatch center that responds to 911 calls in Teton County is close to being fully staffed at the start of budget season.
But the high cost of living in and around Jackson Hole may mean it’s not yet out of the woods.
Teton County Sheriff Matt Carr told the Teton County Board of County Commissioners and Jackson Town Council as much during an all-day series of budget meetings Wednesday…
