The Roswell 911 Emergency Communications Center has been recognized for excellence in managing fire-related calls.
The 911 center was named an Accredited Center of Excellence for emergency fire dispatching by the International Academies of Emergency Dispatch (IAED), a Roswell statement said.
Roswell is the 56th agency to receive the accreditation in the world… READ MORE
York County’s relatively old-fashioned 911 system will be moving online in the next few years.
The county commissioners on May 12 unanimously approved an agreement with the Pennsylvania Emergency Management Agency to provide “Next Generation 911” services at no cost to the county.
Next Generation 911 will move from the current system to a modern, internet protocol-based system that will allow for a number of benefits, including faster connection times and the use of geographic information systems to pinpoint the location of callers…
MACON COUNTY, Ill. (WCIA) — Officials with the Central Illinois Regional Dispatch Center said members of the community will soon be able to text 9-1-1.
In a news release, officials said the service will be available in Macon County starting June 1. “Text to 9-1-1 will be accessible through the four major carriers: AT&T, Verizon, T-Mobile, and Sprint.” If service is not available or down for a carrier, a bounce-back message will be sent back and will ask you to call.
While officials said this is a useful resource, a voice call is always preferred. “However, if it is unsafe or not possible to make a voice call, then send a text to 9-1-1,” they said…
JCPD communications supervisor honored
The Missouri Chapter of the Association of Public Safety Communications Officials (APCO) recently honored Angela Stiefermann, Jefferson City Police Department communications supervisor with the distinction of Chapter Life membership.
Stiefermann has been employed with JCPD since 1993 and has previously been given the Telecommunicator of the Year award for outstanding performance during a major shooting July 1, 2003, at the Modine Manufacturing Plant where three people were killed and five people were injured by a gunman. JCPD has used recordings from that night in training sessions for new dispatchers…
The honor recognizes an individual who has demonstrated extraordinary technical knowledge and expertise in their support of public safety communications…
JEFFERSON COUNTY, Colo. (KDVR) — “Jeffcom 911. What is the address of your emergency?” asked a 911 call taker.
“I’m on I-70 east. A truck just blew up,” responded the caller.
A massive inferno erupted on I-70 involving 24 passenger vehicles and four semi trucks in 2019. Calls flooded into Jeffcom 911 as the accident unfolded.
“There were well over 20 agencies that responded to that and we were able to contain all of that information,” said Michael Brewer, Deputy Director of Jefferson County Communications Center Authority…
