A 911 dispatcher recalls a heartfelt phone call from a homeless woman that “changed her life forever.” The woman begins by sharing her background and the events that led to the life-changing encounter.
“My name is Priscilla and I am a 911 dispatcher in Santa Clara County, California. As you can imagine, we come across some crazy stuff. On the early morning of November 26th, I received a call that would change my life forever.”
The Owensboro-Daviess County 911 dispatch center took 25,000 more calls in 2020 than during the previous year, according to statistics released by the Owensboro Police Department.
But while overall calls were up, the number of people calling 911 with an emergency actually fell slightly last year compared to 2019.
In 2020, dispatchers took 224,185 emergency and nonemergency calls. Of those, 55,000 were 911 calls from cellphones and landlines, or from “voice over internet” calls. The center also received 168,569 nonemergency calls…
The Lunenburg County Board of Supervisors (BOS) unanimously voted to take the next steps in moving the county further in developing a new E911 radio communication system.
The new system, which could see construction begin next summer, will cost the county around $3.8 million.
An $89,000 State Homeland Security Grant will assist the county with the process…
The minimum qualifications and the amount of training required to develop a successful emergency dispatcher is extensive. Pair this with the competency level required in handling a 9-1-1 call. The people behind the scenes doing this job are professionals in their field. These professionals are classified by New York state and the federal government as “clerical” workers. We are urging our state representatives to classify these people according to the labor they perform. We are asking them to support a bill that would designate public safety dispatchers, emergency operators, emergency complaint operators and emergency service dispatchers as first responders…
For most of us, the last thing we’d expect to hear when dialing 911 is a familiar voice. But that’s exactly what happened during an emergency in Nebraska last week. It’s given some childhood friends another incredible memory. “I’ve never heard of anything like that happening,” Jenny Peoples said. “It was kind of a one-in-a-million chance for it to happen.”Tuesday started as a normal day for Peoples, a dispatcher for Sarpy County.”I got there and it was the first phone call I took of the day,” Peoples said.Near Gretna, Nebraska, Jena Eggebraaten had just gone into labor as her fourth child was eager to come into the world.”It’s taken like six hours, so I was like ‘oh, we’ve got time, my dad’s on his way up,’ and nope,” Eggebraaten said…
LOWELL — After a 32-year career fielding countless emergency calls ranging from complaints of loud music to women in labor, the city’s lead dispatcher Denise Pelletier signed off for the final time on May 15 and delved into the retired life.
Pelletier could probably write a book about the experiences she had. As she points out, when the phone rings, you never know what is going to be on the other end of the line.
That sentiment is well known by anyone who spends time listening to the emergency radio broadcast…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
