by AllThingsECC.com | Jun 30, 2021 | Comm Center News
DENVER — An Aurora man who says he was hit by an alleged drunk driver on Friday night reached out to Denver7 saying the driver was neither questioned or apprehended by police. Nestor Guillen said he was driving home from his work shift at 3 a.m. on Saturday morning when another driver swerved and hit him. He said after both got out of their cars, the driver of the other car started disposing of beer bottles and cans.
But he said after several calls to 911 and the station’s non-emergency line, he was told that his call was not a priority and that an officer would be free once they became available. In a statement to Denver7, a spokesperson for the Aurora Police Department said the delay was a consequence of high demand for police that evening…
by ECC Editor | Jun 29, 2021 | Comm Center News
Oregon’s 9-1-1 Program and RapidSOS, an emergency response data platform, announced Monday a partnership to deliver lifesaving enhanced location data to each of the state’s 43 9-1-1 centers. Oregon is the first in the nation to securely deploy RapidSOS into an existing, secure statewide foundational Emergency Services IP Network, powered by Lumen.
“The existing 9-1-1 system used to locate cell phone calls is over 20 years old, designed long before smartphones or GPS,” explained Oregon State 9-1-1 Program Manager Frank Kuchta. “When a person calls 9-1-1 from a cell phone, the dispatcher can’t see the caller’s exact location; instead, they have to rely on the caller’s wireless carrier for the information. This data comes from a cell tower that could put the caller miles away from where they physically are depending on several variables, including proximity to the cell tower, topography and the connecting technology… READ MORE
by ECC Editor | Jun 29, 2021 | Comm Center News
WINNIPEG — The Winnipeg Fire Paramedic Service (WFPS) is testing a secondary telephone triage program to manage high call volumes for ambulances, CTV News Winnipeg has learned.
The information came to light after a family voiced concerns over how their mom’s 911 call was handled.
The program, called EPIC 9, uses advanced care paramedics to complete a more in-depth medical assessment on less sick patients after their 911 call is triaged by a dispatcher. It was developed in coordination and with support from Shared Health, the WFPS said… READ MORE
by AllThingsECC.com | Jun 29, 2021 | Comm Center News
SOUTH LAKE TAHOE, Calif. – As many mothers will tell you, 20 minutes isn’t very long from the time a woman’s water breaks to the time her baby is born. That is exactly what happened in South Lake Tahoe on Wednesday, June 23.
911 dispatcher Rachel Carlson answered a call that night from Theodore Tofanelli. His girlfriend had gone into labor in their Sierra Vista apartment at the “Y” in South Lake Tahoe and there was no time to get her to the hospital.
When Rachel answered, Theodore told her his girlfriend Gisele Aldana was in active labor and he could see the baby’s head. Rachel stepped into action per their Emergency Medical Dispatch procedures and helped dad through all of the steps of delivery…
by AllThingsECC.com | Jun 29, 2021 | Articles, Comm Center News
“NG911 market penetration, based on the percentage of the US population covered by closed NG911 contracts, is projected to reach 95% by 2026, up from approximately 60% in 2020,” said Brent Iadarola, Information & Communication Technology Vice President at Frost & Sullivan. “Statewide requests for proposals (RFPs), where states have centrally organized their public safety answering points (PSAPs) to conduct statewide NG911 upgrades, have emerged as the preferred and most efficient approach to NG911 implementations.”
Iadarola added: “The entry of large integrators with one-stop-shop-as-a-service business models has accelerated the progress and reduced the complexity of NG911 deployments. A clear theme over the course of Frost & Sullivan’s research was that states often do not have the resources, expertise, or desire to manage the complexities of NG911 in-house…
by ECC Editor | Jun 29, 2021 | Comm Center News
Texas Gov. Greg Abbott has signed House Bill 786 into law, requiring all telecommunicators in the state to be trained in telecommunicator CPR (T-CPR). The American Heart Association, the world’s leading nonprofit organization focused on heart and brain health for all, has led the effort to expand T-CPR training for instances of out of-hospital cardiac arrest.
More than 350,000 Americans experience an out-of-hospital cardiac arrest each year, only about 1 in 10 victims survives this dramatic event. CPR, especially if performed immediately, can double or triple a cardiac arrest victim’s chance of survival… READ MORE
