by AllThingsECC.com | Jun 30, 2021 | Comm Center News
(WQOW) – A button that you’d normally press to turn your cellphone on and off could accidentally be making 911 calls.
On many iPhones, if you quickly press the side button five times, it can automatically call 911 for you. Sometimes it’s because your child is playing with your phone, or maybe you think you’re clicking the volume button.
Altoona police say so far this year, their officers have investigated 44 hang-up 911 calls. In the first half of January 2020 alone, Eau Claire County Dispatch investigated 121 hang-up calls…
by AllThingsECC.com | Jun 30, 2021 | Comm Center News
With their city contract about to expire, emergency dispatchers are calling for increases in pay and staffing levels to handle local 911 calls.
“We do our job because we want to help citizens in San Jose, but a lot of us aren’t able to live in the city that we serve in,” said Scarlet Darmousseh, a San Jose Fire Communications dispatcher.
Darmousseh belongs to the Municipal Employees’ Federation (MEF) 101, a local union that represents city workers such as dispatchers, office specialists and librarians…
by AllThingsECC.com | Jun 30, 2021 | Comm Center News
The St. Joseph Police Department communications center is the main connection between someone experiencing their worst day and getting them life-saving help.
The organization required in these situations requires clear communication and cooperation between many different lines. Capt. Jennifer Protzman with the communications center said those calling with an emergency need to be clear with information to get first responders headed their way…
by AllThingsECC.com | Jun 30, 2021 | Comm Center News
Ryan Ballard, a Denton High School assistant football coach, was arrested Wednesday and charged with silent or abusive calls to a 911 service in connection with a 2020 incident.
Ballard posted $1,000 bail and was released the same day.
Officers were initially dispatched to a noise complaint made by Ballard at 9:57 p.m. on July 31, 2020. Ballard complained about the noise level coming from a neighbor’s home and, per the arrest affidavit, said if officers did not do something, he would go over and do something about it…
by AllThingsECC.com | Jun 30, 2021 | Comm Center News
Toledo 911 dispatchers offered pay in place of vacation time
A deputy fire chief writes, “This is just one of several options that is in play, in order to maintain staffing with as little impact as possible.”
Some Toledo 911 dispatchers are being offered the option to forego vacation and take pay instead.
In a letter dated June 17, 2021, Toledo Fire and Rescue Department Deputy Chief Damon Williams wrote:
“Due to resignations, we cannot allow the vacation trades to occur because it would put additional stress on you to cover the overtime created from those moves.”
The letter went on to state…
by AllThingsECC.com | Jun 30, 2021 | Comm Center News
When the TETRA specification was first published, Chelton created an airborne TETRA system for the UK Police’s air support to communicate with the team on the ground; by utilising the Motorola vehicle radio, which the force was already using, for seamless communication between the ‘bobbies on the beat’ and the police support in the air. Once deployed, Chelton started gaining interest from international users of TETRA as it increased foothold in Europe. Working with Thales and Sepura, Chelton’s TETRA radio has since been adapted into Generations 2 and 3 to allow for use across different regions and public safety sectors, all of which are still in use today around the world…
