by AllThingsECC.com | Jul 9, 2021 | Comm Center News
Lunenburg County may end up with a better E911 communication system than they had originally hoped for.
During its May Board of Supervisors (BOS) meeting, board members voted to begin negotiating a contract with L3Harris Technologies, Inc. (L3Harris) after the company beat out Mobile Communications America (MCA) for the county’s new E911 system.
Since that time, negotiations have been in the works, and according to Cheryl Giggetts, a principal consultant with CTA L3Harris is now offering a better system at a lower cost.
Giggetts said L3Harris is now proposing a ystem that will provide the county with better coverage and communications for $3.5 million…
by AllThingsECC.com | Jul 9, 2021 | Comm Center News
Oklahoma 911 call centers are experiencing a large amount of accidental 911 calls due to safety features available on mobile devices including iPhones and Apple watches.
According to the Oklahoma 911 Management Authority and the State 911 Coordinator, 12 percent of 911 calls in Oklahoma are hang-ups that have to be followed up on. Almost all of these calls are considered accidents.
For each accidental 911 call, dispatchers must follow up to determine if there is a real emergency or not, adding excess time and attention away from intentional 911 calls.
The 911 call centers also receive thousands of calls each year that are open lines, which means dispatchers can hear background noise or people talking, but no one is telling them what the problem is. In those cases, dispatchers remain on the line or call back to find out if the caller needs help…
by ECC Editor | Jul 9, 2021 | Comm Center News
During a city council meeting Tuesday evening, the City of Beatrice unanimously agreed to operate an enhanced 911 and radio dispatching system for Richardson County.
Beatrice Police Chief Bruce Lang gave a brief history of dispatch centers in Gage County, explaining that in 1992 there were three separate centers for the City of Wymore, the Gage County Sheriff’s Office and the City of Beatrice. He said in 1994, those centers consolidated to Southeast Communications 911 Center to continue dispatching for those three entities, in addition to the rural fire and rescue departments in Gage County… READ MORE
by ECC Editor | Jul 9, 2021 | Comm Center News
GREENWICH — A police officer who specialized in communications and who helped to implement the town’s 911 emergency dispatcher center has retired after a 32-year career in law enforcement.
Officer Gerald “Terry” Fitzgerald, who retired earlier this month, was tasked with implementing new advances to the Greenwich Police Department’s emergency communications network in 2010. According to the department, Fitzgerald was designated the communications officer and assigned responsibility for the operation and maintenance of the emergency radio system. He also maintained the components and equipment in the town’s E-911 Communications Center. The retired officer was also a field training officer, honor guard team member and emergency medical technician… READ MORE
by ECC Editor | Jul 9, 2021 | Comm Center News
TOPEKA, Kan. (WIBW) – Shawnee County Communications is hiring!
They will hold a dispatcher hiring event Friday, July 16th at the Law Enforcement Center located at 320 S. Kansas Ave.
The family-friendly event will run from 5-8 p.m. and include food trucks and live entertainment.
Personnel and vehicles from the Shawnee County Sheriff’s Office, Topeka Police Department, and Topeka Fire Department will also be on hand to answer any questions.
They will have interviews and typing tests for those interested in becoming a dispatcher. Those that pass will be given a tour of the facility… READ MORE
by AllThingsECC.com | Jul 9, 2021 | Articles, Comm Center News
Given the popularity of telecommuting and the efficiencies it offers, remote work is likely here to stay. In fact, a few surveys have determined that fewer than one in five executives want to return to a pre-pandemic routine, and one in three employees would consider quitting their job altogether if forced to be in the office full time.
From 77 mobile towers burned in Britain to the Nashville, Tenn., bombing, a disturbing wave of anti-5G sentiment is rising across the nation and the globe. The claims not only threaten the widespread adoption of next-generation connectivity at a time when we need it most to bolster the economic recovery effort, but they also could serve to undermine efforts to bolster public safety by preventing the deployment of critical communications infrastructure…
