Macomb County Completes Work On New Dispatch Training Center (MI)

Macomb County Completes Work On New Dispatch Training Center (MI)

MACOMB COUNTY, MI — Macomb County has completed work on its new dispatch training center at the Macomb County Emergency Management and Communications Technical Services Building in Mount Clemons.

The center will provide training programs to police, fire and EMS dispatch workers through live scenarios, officials said in a news release. In a partnership with the Public Service Institute at Macomb Community College, dispatchers enrolled in the college’s Basic Emergency Telecommunicator Course will also be able to utilize this center as part of their program.

“Dispatchers are oftentimes the unsung heroes of the public safety profession,” Macomb County Executive Mark Hackel said. “They perform an essential function in protecting our communities because they are the connection point for police and fire. But that service requires a lot of training, as dispatching has gotten more technical in the last few years with text to 911, CAD systems and other digital platforms…

LeDuc named full-time 911 director (TN)

The Coffee County Consolidated Communications Committee named the interim director, Scott LeDuc, as the full-time Coffee County 911 Communications Center Director during the July meeting Wednesday night.

The board’s steering committee interviewed the top two finalists of applicants and recommended LeDuc. A group of department heads narrowed the number from four. All together eight applications were received, and four were culled due to a lack of experience, according to committee member Tullahoma Police Chief Jason Williams… READ MORE

NGA 911 and Roadside Telematics Corp. Announce Partnership to Enable Increased Situational Awareness for First Responders Nationwide

NGA 911, the leading-edge Public Safety solutions provider, today announces a partnership with Roadside Telematics Corp (RTC), the leading provider of contextual vehicular emergency data, to support linking connected cars with Next Generation 9-1-1 systems, and first responders nationwide. RoadMedic® is the first and only Telematics Service Provider (TSP)-agnostic data delivery platform enabling the development and deployment of automaker-sponsored 9-1-1 Vehicular Emergency Data Set (VEDS) solutions aimed at saving lives during roadside emergencies.

The journey to this partnership started in early 2000, when Lawrence E. Williams, CEO and Founder, Roadside Telematics Corp., and Darold Whitmer, Executive Vice President, NGA 911 L.L.C. had the vision to deliver Telematics Automatic Crash Notification (ACN) and other critical automobile data to 9-1-1 call takers and dispatchers… READ MORE

Priority Dispatch Brings Modernization to Smaller, Rural 911 Agencies

SALT LAKE CITY – Priority Dispatch® is revolutionizing the emergency dispatch industry with its new cloud-based calltaking software, ProQA® Discovery, which can be deployed and maintained 100% virtually, including implementation, training, certification, and quality assurance. ProQA software has long been recognized as the standard of care for emergency calltaking with its research-based medical dispatch protocols created and backed by the International Academies of Emergency Dispatch™. Now ProQA Discovery will help modernize emergency dispatch calltaking by bringing flexibility, innovation, and high performance to communities of every size – especially sheriff-based departments…

TEENAGER & GRANDMOTHER THANK FIRST RESPONDERS WHO HELPED SAVE HIS LIFE (TX)

Just two months ago, Sharon Scruggs called 911 in a panic. Her grandson, 17-year-old Logan Dillard, was carrying a metal pole when it came too close to a power line, and he was electrocuted. He went into cardiac arrest and stopped breathing, but Ms. Scruggs knew exactly what to do. She called 911 and began CPR on the teenager, listening to instructions from MCHD 911 dispatcher Shirley Alfaro. As firefighters and paramedics arrived, they snapped into action – taking over CPR and administering ALS (advanced life-saving) interventions to re-start his heart.

There is nothing more important during a cardiac arrest than CPR. Every minute that goes by without CPR, not only a person’s chance of survival, but their chances of having a great quality of life diminishes. That is why such an emphasis is put on bystander CPR.

Montgomery County Hospital District is home to its own 911 call center, so every medical call in the county receives at least an EMT-basic on the other end of the call… r more information about the Montgomery County Hospital District please go to www.mchd-tx.org.

Office Of The Mayor Of Seattle: Mayor Jenny Durkan Announces Proposal To Create A New Alternative to Non-Emergency Calls (WA)

Seattle (July 23, 2021) – Building off of the City’s work to reimagine policing and community safety, Mayor Jenny A. Durkan announced a proposal to create a new specialized triage response that will provide an alternative model for some non-criminal 9-1-1 calls and reduce the need for a sworn officer response for some calls. The specialized responses will include professionals that are experts in outreach, behavioral health, and have tangible connections to the communities that they will serve. When at full capacity, this specialized response could respond to the potentially 8,000 – 14,000 non-emergency wellness check calls currently handled by sworn officers at the Seattle Police Department.

“Seattle residents expect and deserve a timely 9-1-1 response, and part of reimagining community safety means providing meaningful and effective alternatives to a sworn officer. Building off of the success of the Seattle Fire Department’s HealthOne model, the new specialized triage response will provide an alternative response to some 9-1-1 calls,” said Mayor Jenny Durkan. “This specialized triage response will be a critical resource as we work to address the needs of our communities while reducing the need for sworn officers to respond to things like wellness checks…