by ECC Editor | Aug 15, 2021 | Comm Center News
JANESVILLE, Wis. (WMTV) – 911 dispatchers are in high demand across the country and in Rock County.
Rock County 911 Communications Center is currently hiring for seven 911 Telecommunicators.
Kathy Sukus, the 911 Communications Director, says always tough to hire people to fill thes positions but it’s become even more difficult within the last year.
“We just can’t seem to get ahead of this,” said Sukus. “We’re doing okay right now and we’re doing a lot better than other places, but I don’t want to get to a point where we’re going to have delays or things like that just because we can’t get people in here.” … READ MORE
by ECC Editor | Aug 15, 2021 | Comm Center News
Town leaders here learned Thursday an update is needed soon or the emergency services system will default to county 911 services.
St. Pauls dispatches its calls through a landline system and functions as a PSAP, or public safety answering point, and does not contract with Robeson County Emergency 911 services. However, the system needs an upgrade through AT&T soon in order to continue serving the community, St. Pauls Chief of Police Steve Dollinger said Thursday during a town Board of Commissioners meeting… READ MORE
by ECC Editor | Aug 15, 2021 | Comm Center News
The Harker Heights City Council on Tuesday heard a presentation by Jim Reed, executive director of the Central Texas Council of Governments, concerning the funding of the 9-1-1 program for Bell County.
The Texas Health and Safety Code was amended to establish ment of Regional Emergency Communications Districts (ECDs). The council approved CTCOG to create an ECD where the maximum of 50 cents charged citizens for 9-1-1 services would be forwarded in their entirety back to CTCOG… READ MORE
by AllThingsECC.com | Aug 15, 2021 | Comm Center News
LAWTON, Okla. (KSWO) – City of Lawton officials said some firefighters and city workers will fill staff vacancies at the Emergency Communications Center.
The firefighters and other staff members who are familiar with the inner workings of the center have been answering calls since earlier this month.
But they said no fire stations or trucks have had to stand down because of this extra help…
by AllThingsECC.com | Aug 15, 2021 | Comm Center News
The Ellis County Dispatch Center is back up a running after flooding from a sprinkler head activation caused significant damage to equipment.
On Monday, Aug. 2 at about 5 p.m. workers soldering on the dispatch center’s HVAC accidentally set off a fire suppression system sprinkler, spraying water on dispatch equipment and flooding a portion of rooms housing equipment belonging to the county, the City of Hays and Nex-Tech.
Ellis County Administrator Darin Myers said staff was quickly able to roll the phone calls over to the Hays Fire Department and 911 phone calls were transferred to the Pratt County…
by ECC Editor | Aug 15, 2021 | Comm Center News
Powhatan County today announced a number of next-generation 911 (NG911) enhancements to their 911 Center (known as a Public Safety Answering Point (PSAP)), https://newsroom.motorolasolutions.com/news/powhatan-county-leading-in-public-safety-communications-innovation-among-rural-911-centers-countys-modernization-initiative-enables-it-to-provide-next-generation-911-services-to-citizens.htmwhich will enable dispatchers to better assist those in need of help. The Powhatan County PSAP is the first Motorola Solutions customer in North America to integrate a program called ASAP-to-PSAP (ASAPⓇ), which increases the accuracy and efficiency of notifications from alarm companies. It is also the first Motorola Solutions customer in the Commonwealth of Virginia to integrate its Spillman FlexⓇ CAD (computer-aided dispatch) system into APCO IntelliComm™ software, a solution that provides structured questions, answers and processes to dispatchers managing 9-1-1 calls… READ MORE
