A disturbance erupted inside a call center that handlesNewark’s Fire, Police departments, and the Communication Division Newark required a police response to quell the commotion.
Several emails to public information officials seeking information and clarification on the incident went unanswered.
According to reports, at approximately 11 p.m. Monday, August 16, a supervisor at the division requested assistance inside the 411 Washington Street location after a fight between civilian call takers took place inside the building.
Reports said several officers responded to the location, but Newark reported no immediate reports of arrests…
FLINT, Mich. (WJRT) – Law enforcement officials are questioning whether the Genesee County 911 director wasted resources when she called her dispatchers twice for a family feud.
The Genesee County 911 Center is overwhelmed and some callers are left on hold because of the high call volume. Complicating that situation, eight dispatchers have quit in the last two months.
However, two months ago, their boss — Genesee County 911 Director Spring Tremaine — first called 911 for help with a personal issue…
As part of the implementation of the alternative response pilot program, a new radio dispatch code, known as 647V-Intoxicated Person Potentially Violent, was introduced on January 1, 2021. The code initiates a unique dual response of both Long Beach Police Department and Long Beach Fire Department personnel that the City is using for the first time. Additionally, approximately 500 sworn police personnel, 336 firefighters and all 62 dispatchers together completed several coordinated training sessions this past spring as part of the program to learn to better recognize the symptoms of various serious medical conditions.
Individuals encountered by first responders may be under the influence of drugs or alcohol, suffer from mental illness or uncontrolled anger, or a combination of factors. In some cases, unusual behavior may be associated with serious medical conditions…
NEGAUNEE TOWNSHIP, Mich. (WLUC) – One of Marquette County’s long-time emergency dispatchers bids farewell.
Wednesday was Steve Rehn’s last day at the central dispatch post in Negaunee Township, which followed with a going-away party by his compatriots as soon as his shift was complete.
Rehn’s career began in Mar. 2000 after graduating from Northern Michigan University (NMU) with a bachelor’s degree in criminal justice.
That’s over two decades of answering your calls, emergency or non-emergency, and keeping you calm while help is on the way…
Nicole Janey, center, was voted by peers to represent the Class of 2020 Communication Center Manager program at Navigator.
Audrey Fraizer
Front stage at NAVIGATOR 2021 was a pitch far from EMD Nicole Janey’s stepping away from
a career in which she excelled and believed she would never leave.
But she did and came back again. Stronger.
Janey was an emergency dispatcher at the Boston Police Department, Massachusetts
(USA). She could dispatch the toughest of calls – the Boston Marathon bombing,
for example – and keep her cool knowing she was doing all she could to help. Sure,
some situations weighed more heavily on her than others but not to the extent
of the call convincing her to leave…
The Jefferson City Police Department announces that they can now receive text messages through 9-1-1. Callers are still advised to make a traditional phone call unless it is unsafe to do so.
To send a text to dispatch, simply type in 9-1-1 in the “to” box. The message should be brief and include your location and type of help needed. Messages should be concise and you should not use abbreviations. You should be prepared to answer questions and follow instructions… READ MORE
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
