Polaris Wireless claims first end-to-end 911 solution with vertical location through collaboration with Qualcomm

Polaris Wireless announced that its vertical-location (Z-axis) information can be delivered to carriers for 911 purposes by users of non-iOS and non-Android phones through a collaboration with Qualcomm—a deal that is expected to make the first end-to-end 911 solution with Z-axis location commercially available early next year.

Polaris Wireless CEO and founder Manlio Allegra noted that the company’s vertical-location technology bettered the FCC’s vertical-location accuracy requirements in tests conducted in 2016 and 2018, but the collaboration with Qualcomm on a control-plane solution promises to make it available broadly…

South Dakota upgrades to statewide next-generation emergency telecommunication system

With the emergence of technologies like GPS and digital video livestreaming, 911 emergency dispatchers have more tools at their fingertips than ever before—contingent, that is, on whether or not the region’s digital infrastructure can handle it.  

Modernizing America’s 911 service has been an ongoing project for the better part of two decades. South Dakota is the latest of many states that have made the transition by installing what’s known as a next-generation 911 system (NG911)… READ MORE

2 Humphreys County dispatchers overwhelmed with 911 calls during flooding (TN)

2 Humphreys County dispatchers overwhelmed with 911 calls during flooding (TN)

HUMPHREYS CO., Tenn. (WKRN) – Dispatchers in Humphreys County were overwhelmed with emergency calls during Saturday’s severe flooding.

The Humphreys County 911 Director told News 2 there were only two dispatchers on shift at the time. They work in 12-hour shifts and said it was difficult getting additional staff due to the rapid nature of the calls. They estimated receiving at least 350 calls in regard to the flooding…









City Council discusses Central Dispatch Center (IN)

City Council discusses Central Dispatch Center (IN)

The combined City and County Dispatch Center took up most of Monday night’s Washington City Council meeting.

Under the current situation, the Washington Police Department’s receptionist also serves as a 911 dispatcher.

This has resulted in some instances where emergency calls have been put on hold, while the dispatcher had to take care of other police business.

When asked if he supported the combined city-county dispatch, Asst. Police Chief Trent McWilliams said yes and that he was tired of 911 calls being put on hold causing officers to be placed in potential danger…

Division Chief Martha Ellis unpacks fireground communications and FirstNet

Fire Chief Marc Bashoor speaks with Division Chief Martha Ellis, executive director for the Public Safety Broadband Technology Association. Chief Ellis unpacks all things fireground communications, interoperability and FirstNet. She details the mission of the PSBTA and how FirstNet is currently serving the fire service. Contact Ellis here.

To hear this episode of the Side Alpha Podcast, CLICK HERE

Weber emergency worker wins Utah dispatcher of year award

Weber emergency worker wins Utah dispatcher of year award

Ashton Orchard, a Weber Area 911 Dispatch and Emergency Services District employee, was named Utah dispatcher of the year on Wednesday, Aug. 25, 2021. (Photo supplied, Weber Area Dispatch)

Ashton Orchard’s mother says she wondered whether her daughter would succeed as an emergency dispatcher.

“I’ll be honest, I did not think she was going to be able to do it,” Lesha Spencer said. “She always wore her feelings on the surface of her skin. We always used to think, ‘If the wind blows, Ashton cries.’”

Orchard said she had her own doubts. “I was kind of nervous to be doing it,” she said. “But it becomes a little bit easier…