by AllThingsECC.com | Aug 27, 2021 | Comm Center News
Above: The Public Safety Building completed in 2019 combines a dispatch center for Southborough Police and Fire. Now, the Town is researching if working with other MetroWest towns on a regional dispatch center outside of the building makes fiscal sense. (image cropped from Southborough Access Media video)
For a couple of years, Southborough selectmen have discussed the potential for regionalizing the police and fire dispatch center. In the past, the possibility appeared to be remote. According to the Community Advocate’s coverage, it’s now getting a more serious look thanks to looming expenses and state funding priorities..
by AllThingsECC.com | Aug 27, 2021 | Comm Center News
Portland’s Bureau of Emergency Communications, which fields 911 calls for the city, did not dispatch police when a Chevron gas station employee called to report a potential explosion hazard as dueling protesters threw fireworks near the gas pumps during a street battle.
WW had requested the 911 call audio from BOEC after learning from another Chevron employee who works inside the adjoining ExtraMile convenience store that her co-worker had called police Aug. 22 when a skirmish between anti-fascists and their right-wing adversaries spilled out onto Northeast 122nd Avenue and surrounding businesses…
by AllThingsECC.com | Aug 27, 2021 | Comm Center News
In its Tuesday meeting, the Allen City Council recognized an emergency dispatcher who officials credit for helping the city’s 911 dispatch center reach a new milestone.
In June, the Allen Police Department became one of 92 agencies in the world to be awarded a “Project 33” certification from the Association of Public-Safety Communications Officials (APCO), the world’s oldest and largest public safety communications organization…
by AllThingsECC.com | Aug 27, 2021 | Comm Center News
CALEXICO — Agreeing that staffing is at crisis levels for the city’s police and fire dispatchers, Calexico Police Chief Gonzalo Gerardo was to present several options to city administrators this week in an attempt to find the money to pay for at least two more positions as soon as possible.
Gerardo wouldn’t go into detail on what those options might be, but he hoped it would be a plan that could come before the City Council for approval in the next few weeks, or sometime in the next two regularly scheduled meetings.
The next council meeting would be Sept. 1…
by AllThingsECC.com | Aug 27, 2021 | Comm Center News
When it becomes necessary to call 911, the one needing help wants a calm, knowledgeable, reassuring voice to be on the other end. When police officers or first responders are sent on an emergency call, they want the voice giving them the details to be calm, knowledgeable and reassuring as well.
When Diana Santiago and Triston Lanham are the dispatchers, those attributes are in full force.
“I have received so many compliments on these two from both our first responders and from the public,” said Montana Boggess, director of the county’s 911 center. “All my dispatchers do a good job, but these two are the gold standard.”
Lanham and Santiago came to the Jackson County 911 center through different paths…
by AllThingsECC.com | Aug 27, 2021 | Comm Center News
CLEVELAND (WJW) – The FOX 8 I-Team has uncovered recordings that got a Cleveland EMS dispatcher punished.
The I-Team also found out this involves the same dispatcher who was punished before.
That earlier discipline came after Patricia Sifford sent an ambulance to the wrong address. The new discipline comes after what Sifford can be heard saying while handling a 911 call.
In June, a woman called 911 after a shooting on Cleveland’s east side. She said, “Yeah, can you please send an ambulance? He’s just been shot at this bar six times…
