911 system not working in New Orleans, St. Charles; Jefferson Parish system is working (LA)

The 911 system is not working in New Orleans and St. Charles Parish in the aftermath of Hurricane Ida, officials said Monday morning.

Jefferson Parish’s system was down earlier Monday, but service had been restored as of 9 a.m.

In Orleans, if you have an emergency, officials said you should go to your nearest fire station or approach a police officer.

In Jefferson Parish, officials said you should call 911. If the service goes down again, people can call 504-227-1400, which is the administrative number for the 911 Center. However, that line had stopped working as of 9 a.m., JPSO said… READ MORE

Dispatching Service Backs Out Of Taking Space In Rosemont’s New Public Safety Building (IL)

Dispatching Service Backs Out Of Taking Space In Rosemont’s New Public Safety Building (IL)

Artist’s rendering of view looking northeast at new Rosemont Public Safety headquarters.

The scheduled Monday, Aug. 30 groundbreaking ceremony for Rosemont’s new 101,000 sq. ft. public safety headquarters has been canceled because one of the key tenants of the facility has decided not to occupy space there.

According to Rosemont Mayor Brad Stephens, Norcomm Public Safety Communications, Inc. was scheduled to occupy approximately 18,000 sq. ft. of the headquarters once it opens probably in …

City Manager: ‘Emergency dispatch backup plan worked, but it’s not optimal’ (KS)

City Manager: ‘Emergency dispatch backup plan worked, but it’s not optimal’ (KS)

Emergency management employees for the city of Hays and Ellis County are reviewing the possibility of installing a permanent 911 emergency dispatch backup system in the basement of the county's fire/EMS building. Accidental flooding from a fire sprinker head Aug. 2 forced temporary implementation of the backup system in the Hays Fire Dept. (Photos courtesy city of Hays) 
Emergency management employees for the city of Hays and Ellis County are reviewing the possibility of installing a permanent 911 emergency dispatch backup system in the basement of the county’s fire/EMS building. Accidental flooding from a fire sprinker head Aug. 2 forced temporary implementation of the backup system in the Hays Fire Dept. (Photos courtesy city of Hays) 

Emergency management staff for the city of Hays and Ellis County are looking at a different solution to the current backup plan for when the countywide emergency dispatch system goes down, which happened earlier this month.

The Aug. 2 accidental activation of a fire suppression sprinkler head in the Ellis County emergency communications center by a contractor soldering on the HVAC system caused more than $80,000 in water damage to computer and phone equipment…

Mutualink launches LNK360 interoperability platform – Urgent Communications

Mutualink recently announced the launch of LNK360, a revamp of its interoperability software platform that includes new features and an architecture that is designed to improve both resiliency and flexibility, according to Mutualink Chairman and CEO Mark Hatten.

“Products evolve, especially in the software world. You get to a point in the evolution of your product that you learn that it might be better to start over, in a sense, with the product than to keep adding to it,” Hatten said during an interview with IWCE’s Urgent Communications.,,

911 board approves salary increase in budget (AL)

The Chilton County E-911 Board approved the budget for the 2022 fiscal year during a Aug. 26 voting session.

911 Director Terra Scott included salary increases “for employees who have passed their evaluations.”

She said the employees in the department have been working extra to fill the gap after six employees left, and have not had a merit raise in the past two years.

The raises would increase the salary budget by $10,000.

An increase to split the cost of a new server with the Chilton County Sheriff’s Office was also included…

Multi-purpose-built: new public safety building nears completion (VA)

Orange County officials have a solid track record of repurposing old buildings for county office space. The county’s primary administration office—the Gordon Building on Main Street—once was the Leggett department store. The nearby building services office was the Main Street Dollar General. The county also has adaptively reused the former library building on Belleview Avenue (for public works) and the historic clerk’s office next to the courthouse (economic development and tourism).

But for the first time since the Sedwick Building in the mid-1990s, Orange County is constructing a purpose-built facility. Make that multi-purpose… READ MORE