Candace Baker, a New York Police dispatcher on Sept. 11, 2001 who spent the whole day taking missing persons calls, tells Newsmax that Americans need to return to the sense of unity and compassion that united them in the days following the terrorist attacks that left nearly 3,000 fellow Americans dead.
“I think that immediately after 9/11, you saw a lot more kindness,” Baker said Monday on “The Chris Salcedo Show.” “You saw a lot more camaraderie. You saw a lot more respect for law enforcement.”
But as time has passed, a lot of that has diminished, she lamented… READ MORE
JOPLIN, Mo. — More and more emergency dispatch centers are seeing “help wanted” signs.
The Jasper County 9-1-1 call center has seen openings staying at three to four positions. The Joplin city dispatch currently has five positions unfilled.
They’re just part of an industry-wide trend that has national rates at 15 – 20 percent. The Jasper County dispatch director says the job requires a unique set of skills…
Nepal Medics is working to open the first emergency medical dispatch center in the history of Nepal. Nepali citizens who have a medical emergency will be able call a toll-free three digit number that will connect them to our dispatch center. A trained Dispatcher will receive an emergency call and then, using a Computer Aided Dispatch (CAD) Terminal, route medically trained responders to the scene. Our Dispatch System – currently in the testing phase – uses geomapping to allow Dispatchers to send the nearest trained responders to the emergency. The entire dispatch process will utilize smart phones to communicate, dispatch and log pertinent information. This new system will also record data that we can utilize to make educated performance enhancements to our response protocols. We are proud to offer the Nepali people the current best technologies and practices in the Emergency Medical Services profession, and our commitment to the quality of these systems means that a donation to this project provides a system that will last to a people who need it…
The surreal nature of Sept. 11, 2001, for those living and working in the Washington, D.C., metropolitan area at the time still lingers for many.
Mike Grierson recalled working with Montgomery County Fire and Rescue in Rockville when he learned about the attacks in New York City and nearby in northern Virginia at the Pentagon.
“As things unfolded we were all trying to follow the news agencies,” said Grierson, who today is Calvert County’s emergency management division chief. “Cell phones weren’t working. We were all getting calls from family. It was difficult to communicate that day. We had folks who kept trying to report in.”
The discovery that a chain of terrorist attacks could expose a “communication shortfall” was a sobering development born out of the tragedy…
FAIRBANKS, Alaska (KTVF) – The Alaska State Troopers dispatch center in Fairbanks has been receiving an unusually high number of accidental 911 calls.
According to Capt. Eric Spitzer with the Alaska State Troopers, the accidental calls use up needed resources for other potential emergencies.
“What happens is when there’s an accidental 911 call, the dispatcher has to call that number back, and depending on whether someone answers it or not, [that] determines whether they actually talk to somebody,” Spitzer said. “They need to research that, and they need to actually determine that it was in fact an accidental call. If people don’t answer the phone, someone could be in peril. It may be a legitimate 911 call and we’re trying to figure it out. We can’t just dismiss the call as an accidental call until we determine it’s accidental …
MEMPHIS, Tenn. — Michelle Collins knows about life and death. It’s her job. Collins is a 911 emergency response operator for the Memphis Police Department, and she handles scores of emergency calls every day.
However, there was one call last May, answered by another dispatcher on Collin’s shift, that would not only be personal, but it would turn into heartbreak.
“We have two people shot, one, we got one lying on the floor, gunshot to the back and one to the ankle, we are working her now…”, as heard over the dispatch that fateful night…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
