North Shore Residents Can Now Text 911 In Emergencies (WI)

BAYSIDE, WI — Residents of the North Shore will now be able to text 911 in emergencies if a call is impossible.

People who are deaf or hard of hearing, those who are unable to speak due to a medical emergency, or people who are in a situation where it would be unsafe to make a call can all now use texting to get in touch with North Shore emergency dispatchers, according to a news release from the Bayside Communications Center last week.

Dispatchers stress that phone calls are still the preferred method of getting in touch with emergency services, but some situations may make texting a worthy alternative, the news release said… READ MORE

Portville Police Department now serving both village and town (NY)

PORTVILLE — After some 40 years, the Portville Police Department is now patrolling the town of Portville as well.

Town Supervisor Tim Emley and Village Mayor Dr. Anthony Evans both said they are proud of the diversity and experience of the current police force, newly expanded with two additional officers.

“It’s fantastic that the department is now going to be town-wide,” Emley said. “I’ve been trying since I was supervisor, I believe 10 years ago, we’ve been trying to make it work out. I’ve known (Chief) Mark (Crosson) for 25-plus years and we got together to see if we could make it happen. We got a contract and village board approval. The town board was behind (the shared services contract) 100%.”

Emily noted the village has priority “and we’re also 100% behind them responding to the village first.” The shared policing services now provided in the town echo that of the village, which is mainly responding to speeding and traffic violations and domestic incidents…

Manchester Police Department promotes two (VT)

MANCHESTER — The Manchester Police Department has announced two promotions within the department.

Chief Patrick Owens said Jesse Bravata has been promoted to sergeant and dispatcher Tom Best has been named the director of communications for the department replacing the Bob Mattison who retired about a year and a half ago.

Best has been with MPD since February 2017, but he has more than a dozen years of experience before that.

Best dispatched at the Vermont State Police in the Rutland Public Safety Answering Point from 2003 to 2015. He dispatched for Rutland and Bennington counties including two dozen fire, EMS and muncipal police departments…

Arlington 911 center responds to concerns about staffing, safety (VA)

Arlington 911 center responds to concerns about staffing, safety (VA)

The head of Arlington, Virginia’s Emergency Communications Center is addressing concerns that its current setup is problematic and even potentially dangerous.

“We are like every other 911 center in the country, which has traditionally struggled with staffing,” center administrator Dave Mulholland told WTOP. “We’re going to be very honest in acknowledging not every shift has optimal staffing.”

However, Mulholland maintains that crucial positions have always remained filled, and that more people are being trained to fill needed roles.

In an email, a spokesperson said that while the center is now technically at full staffing levels after a previous shortage, approximately 30% of staff are in training and cannot yet work independently…