by AllThingsECC.com | Sep 11, 2021 | Comm Center News
LEXINGTON, Ky. (WKYT) – On Thursday, a Lexington first responder we don’t typically see working on the front lines was honored.
Heather Moncrief is a 911 communications supervisor for Lexington. She’s answered 911 calls in Lexington for 18 years, and now, her peers in the state have recognized her as the Kentucky Telecommunicator of the Year, through the National Emergency Number Association, and the Association of Public-Safety Communications Officials.
Every day Moncrief walks into work, she’s prepared for any kind of emergency.
“There are people out there who need help, so you can’t crush under pressure,” Heather said…
by AllThingsECC.com | Sep 10, 2021 | Comm Center News
To improve public safety and the efficiency of the Barton County Communications Department in light of COVID-19, the County Commission Tuesday morning OKed purchase of a four-person dispatching console for 911, utilizing federal pandemic relief funding.
On Aug. 12, Barton County invited proposals for an integrated IP-based, four-position dispatch console that would work with existing equipment in the Communications Center, 1300 Stone, Great Bend. Sealed bids were accepted until Aug. 24, with the only bid coming from Motorola for a MCC 7500E station at total cost of $ 634,436, said Grant Coordinator Sue Cooper.
“There is a wait time to get the equipment built, programed and shipped,” Communications Director Dena Popp said. It is a minimum of four to six months before it would arrive here…
by AllThingsECC.com | Sep 10, 2021 | Comm Center News
To speak with a 911 dispatcher, simply punch in the numbers “9-1-1” on any working phone and stay on the line. You can even use an unactivated cell phone to place the call.
Our service partner for 911 call taking and emergency dispatch is MACC 911 – Multi Agency Communications Center.
When to call 911
If you are unsure how serious an incident is, do not hesitate to call 911. Assistance will be dispatched.
- Crimes in-progress or crimes where the suspect is still in the vicinity
- Traffic accidents when parties involved are still on-scene
- Hit-and-run traffic accidents
- Any crime involving bodily assault
- Any domestic violence crime
- Threats or immediate risk to life or property…
by AllThingsECC.com | Sep 10, 2021 | Comm Center News
PORTLAND, Ore. — People calling 911 to report Saturday afternoon’s shootout at a Pearl District restaurant and other emergencies in the following half-hour waited an average of more than 7.5 minutes before a dispatcher answered.
The lengthy hold time is far above the national standard of 15 to 20 seconds for 911 calls and the latest example of serious problems plaguing the city’s emergency dispatch system. The communications bureau has 106 call takers and dispatchers who handle both 911 and non-emergency calls of 128 full-time positions authorized, with eight of those still in training…
by AllThingsECC.com | Sep 10, 2021 | Comm Center News
CLINTON TOWNSHIP — By the end of this year, Clinton Township will vote on whether or not to renew a dispatch contract with Macomb County.
First, it learned about dispatch services at the Aug. 30 Clinton Township Board of Trustees meeting.
The township board heard a presentation from Macomb County Sheriff Anthony Wickersham, who provided an update on Sheriff’s Office services, as they relate to Clinton Township.
The sheriff first spoke about the Macomb County Communications and Technology Center, or COMTEC…
by AllThingsECC.com | Sep 10, 2021 | Comm Center News, Jobs
METCAD Telecommunicators provide critical and often lifesaving services to the residents and visitors of Champaign County. Telecommunicators answer emergency and non-emergency phone calls and provide routine and emergency dispatch for local police, fire, and ambulance services across Champaign County…
