“You’ll actually be talking to an intelligent computer who will help to direct you to the resources that you need,” explained city commissioner Mingus Mapps.
PORTLAND, Ore. — City commissioner Mingus Mapps hopes to improve 911 wait times by installing artificial intelligence software to help answer nonemergency calls.
Mapps hopes the automated system will be up and running by the end of the year, as first reported by Willamette Week.
“When you call into the nonemergency number, instead of getting a live human being, you’ll actually be talking to an intelligent computer who will help to direct you to the resources that you need,” Mapps told KGW…
The Mountain Brook Emergency Communications District recently signed a three-year contract with the Shelby County Emergency Communications District to take over as the provider of E-911 services for the city.
Mountain Brook’s 911 services are currently provided by dispatchers employed in-house and supervised by police personnel.
The Shelby County Emergency Communications District approved the contract at its July 29 board meeting to take over public safety dispatch services for Mountain Brook. Following the effective date of the contract, there will be a five-month implementation period, lasting until about Jan. 10, 2022…
AUSTIN, Texas — The Austin Police Department will be changing how it responds to non-emergency calls starting October 1, according to KXAN.
Instead, the department will ask people to call 311 – not 911 – to report crimes that are no longer in progress and if there is no immediate threat to life or property, the report says.
APD officials say the change comes amid staffing challenges and a review of its COVID-19 mitigation protocols. Police Chief Joseph Chacon says he is working to determine if a non-sworn unit could be used in some situations…
Zetron’s Moskowitz and Martyn will speak in a session titled “How LMR Companies are Embracing LTE / Public Safety Broadband” on Monday, September 27 at 10:15 a.m. PT at the Las Vegas Convention Center. The IWCE Power Session will examine how LMR (land mobile radio) systems are integral to public safety, and how users’ LMR systems can be enhanced with the integration of LTE. During the session, municipal and government leaders will learn how LMR providers are embracing public safety broadband…
The Hopkins County Fiscal Court accepted a $277,899 bid this week from VEI Communications to work on a project for the county EMA.
Hopkins County EMA Director Nick Bailey said the project will make improvements for the public safety radio system that all the first responders in the county use. The improvement will be focusing on Mortons Gap and the southern Hopkins County area working off the tower that is in the city to bring a fourth system location in the county.
According to Bailey, the system went live in 2015…
We understand it is the job of the Town Manager and the select board to look at every avenue in the best interest of the town, and to do their due diligence to come to the best decision therein.
We thank the select board for giving everybody a voice and are extremely thankful that after weeks of fact finding, they decided to keep our local communications center open and operational.
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
