An Uninterrupted Lifeline

An Uninterrupted Lifeline

An Uninterrupted Lifeline

An Uninterrupted Lifeline

Radio communications link emergency responders to enhanced systems

For a first responder rushing
into a building emergency,
losing communication with
their teams inside or outside
of the building can be
terrifying. In fact, according to an IAFC
(International Association of Fire Chiefs)
2017 survey by Safer Buildings Coalition,
94% of surveyed first responders say
reliable in-building communications is
critical or frequently important during
emergencies.1,2

Yet, 98.5% report dead spots in
buildings, and 56% have experienced
a communications failure over the last
two-year period.1,2 These dead spots and
failures not only impact communication
but directly affect first responders’
safety and, ultimately, the safety of the
individuals they’re trying to help—as on
9/11, when firefighters and police officers
could not properly communicate with
each other in the World Trade Center…

Emergencies, tragedies can’t rattle this Novi, South Lyon 911 dispatcher (MI)

Emergencies, tragedies can’t rattle this Novi, South Lyon 911 dispatcher (MI)

Dispatcher Charlie Jordan at the Novi Police Communications center on Sept. 22, 2021. Jordan was about nine and half hours into a twelve hour shift at the time of this photo.

Charlie Jordan already had some dispatching experience when he reported for his first shift at Novi Regional 911 Center.

He was nervous and barely talked while absorbing the new policies and responsibilities that go with dispatching for the cities of Novi and South Lyon.

Some days were equally – if not more – nerve wracking, even for the trainers and supervisors who were perfectly familiar with how the job could deflate the strongest souls because of the long hours and stressful situations.

Jordan still remembers a particularly challenging day training on the police radio…

Durham fire official says 911 center is ‘weak link in response chain,’ according to internal emails (NC)

DURHAM, N.C. (WNCN) – According to internal emails CBS 17 has obtained, one Durham fire official calls the Durham Emergency Communications Center the “weak link” responding to emergencies, and that firefighters are taking the heat when 911 calls are not answered.

In an internal email CBS 17 obtained, Andy Sannipoli, an Assistant Chief of Operation for the Durham Fire Department, said that calls to 911 are continuing to go unanswered at an epidemic rate. Residents are having to call or walk to fire stations and ask firefighters directly for help… READ MORE

Licking County won’t bill Refugee-Canyon fire district for 911 calls; lawsuit dropped (OH)

Refugee-Canyon Joint Fire District recently dismissed its lawsuit against Licking County over dispatching fees, according to court filings.

In an Aug. 23 notice of voluntary dismissal, the agency’s attorney, David Comstock, said the district sought to dismiss its complaint against the county.

“This dismissal is based upon the affirmative representation of the Defendants that they do not intend to charge the Plaintiff for dispatching services in 2021, thereby rendering this lawsuit moot,” the document stated… READ MORE

FCC tees up AFC for 6 GHz band

FCC tees up AFC for 6 GHz band

The Federal Communications Commission on Tuesday asked for proposals from those that want to coordinate frequencies in the 6 GHz band for standard-power unlicensed devices to avoid interference with incumbent users.

It comes less than two weeks after the regulator and AT&T faced off over unlicensed use in the 6 GHz band in oral arguments before the U.S. Court of Appeals for the D.C. Circuit.

Automated Frequency Coordination (AFC) was a topic that came up in AT&T’s appeal of the unanimous FCC decision and 2020 order that opened 1,200-megahertz of spectrum in the 6 GHz band for unlicensed users including Wi-Fi…

Southside emergency dispatch duties transferred starting Friday (AL)

Southside emergency dispatch duties transferred starting Friday (AL)

Starting Friday, Etowah 911 will take over dispatching duties for Southside police and fire, Police Chief Blake Ragsdale said.

The City of Southside made the decision a few months ago to make the change, and for the last few weeks, dispatchers at the central Etowah 911 location have handled those duties at night.

Ragsdale said the change has improved call times for police and fire, and spared people making an emergency call having to tell 911 dispatchers about their needs, then repeat the information for dispatchers at the City of Southside after the call is transferred…