by AllThingsECC.com | Oct 2, 2021 | Comm Center News
Press release:
After 35 years of service, Communications Coordinator Russell L. Lang is working his last shift Friday, October 1, at the Genesee County Sheriff’s Office.
Russ began his career on August 9, 1986, as a Dispatcher, and on June 17, 1989, he was appointed Communications Coordinator and has held this position ever since. During his communications career, Lang earned several awards that include two Distinguished Service, three Meritorious Service for continuous excellence, and six Commendations…
by AllThingsECC.com | Oct 1, 2021 | Articles, Comm Center News
ST. LOUIS — St. Louis’ Personnel Department has sent 95 applicants to the understaffed and overworked police dispatch center since June – but only six have been hired.
What’s the hold up?
Police and city leaders say problems with those applicants, and the personnel process, are making it hard to hire people. And that is part of what’s keeping callers on hold for far longer than industry standards, according to Lt. Adam Koeln, commander of the police department’s Communications Division…
by AllThingsECC.com | Oct 1, 2021 | Comm Center News
Charlie Jordan already had some dispatching experience when he reported for his first shift at Novi Regional 911 Center. He was nervous and barely talked while absorbing the new policies and responsibilities that go with dispatching for the cities of Novi and South Lyon. Some days were equally – if… READ MORE
by AllThingsECC.com | Oct 1, 2021 | Comm Center News
“We don’t just dispatch police cars and fire trucks. We don’t just answer 911 calls. We ensure the safety, service and security of your communities.”
That’s what Jay Somerville shares about the devoted 911 dispatchers working at the Northwest Regional Emergency Communications Center, known as NRECC, headquartered at the Dublin Justice Center. As the center’s bureau commander, Somerville points out that the public might not know exactly what dispatchers do. Communications technicians, as they’re known at NRECC, are the “first first-responders” for someone seeking help, he says. Taking 911 calls, being a calm voice, and sending out the appropriate team of first responders to a person’s exact location is the fast-paced, decisive business of dispatching…
by AllThingsECC.com | Oct 1, 2021 | Comm Center News
Emergency 911 calls in Little Elm are now being routed to a new dispatch center. Previously, they were routed to the Denton County Sheriff’s Office.
Little Elm Communications Director Erin Mudie confirmed that the new dispatch center will service both Little Elm and Denton, where the call center is located. Mudie said Little Elm will have one dedicated emergency dispatcher for Little Elm Police Department calls and another for Little Elm Fire Department calls.
While Little Elm emergency calls taken from the Denton County Sheriff’s Office had to share a channel with those of other cities, fire and police calls for the town will each have their own dedicated channels…
by AllThingsECC.com | Oct 1, 2021 | Articles, Comm Center News
— Infrastructure latest: Congress averted a government shutdown Thursday, but House lawmakers are expected to keep wrangling over the bipartisan infrastructure package today.
— Deadlocked again: The Senate has confirmed FTC Commissioner Rohit Chopra to lead the Consumer Financial Protection Bureau, meaning the FTC will once again be split along party lines.
— Reality check: Another “Big Tech” hearing has come and gone. Will it be enough for lawmakers to take action against the companies?
IT’S FRIDAY, OCT. 1. WELCOME TO MORNING TECH. I’m your host, Benjamin Din. You know it’s October when FCC Commissioner Brendan Carr shares his ranking of the worst Halloween candies. What do you think? I’d say it’s pretty spot on…
