by AllThingsECC.com | Oct 7, 2021 | Comm Center News
A Tulsa 911 supervisor was killed in a hit-and-run crash Tuesday night, police reported.
Mary Byers, who for 26 years served the community as a 911 call taker, dispatcher and supervisor, was killed at Admiral Boulevard and Utica Avenue, police said.
Details about the crash were not immediately available, but police said the man alleged to have hit her, 27-year-old Cody Carrell, has turned himself in.
Byers began her career as a 911 dispatcher on Aug. 30, 1995, and was promoted to 911 supervisor in November 2017, police wrote in a social media post. She is remembered for her work ethic and accessibility to others on all shifts over the years, but her latest assignment was overnight on “graveyard” shift, the post states…
by AllThingsECC.com | Oct 7, 2021 | Comm Center News
SACRAMENTO, CA – “There’s somebody trying to break into my house, it looks like one person, please send someone,” said a frantic Sacramento County resident during a recent 911 call.
Every year, more than 850,000 calls are made to the Sacramento County Sheriff’s Department, where dispatchers work 10-hour shifts four days a week at the call center.
However, the department is faced with a challenge other communities across the country are facing in call centers. The department is working on limited staff…
by AllThingsECC.com | Oct 7, 2021 | Articles, Comm Center News
Last week was the first live IWCE conference since 2019. Meanwhile, on the last day of September, the Federal Communications Commission (FCC) voted 4-0 in favor of moving forward with the Eighth Notice of Proposed Rulemaking for 4.9-GHz spectrum.
One large Land Mobile Radio (LMR) vendor wants to solve the Push-To-Talk (PTT) interoperability issue for FirstNet/LTE/LMR using its Critical Connect cloud service. However, a much smaller company provides push-to-talk interoperability that is available today. This solution is an example of how we can reach the goal of nationwide push-to-talk interoperability on FirstNet/LTE systems and integrate broadband PTT with LMR PTT services.
Last month, I joined a US Department of the Interior webinar series to listen to the portion provided by FirstNet (Built with AT&T) and a number of FirstNet users from multiple Tribal Nations. I will cover this webinar in more detail next week…
by AllThingsECC.com | Oct 7, 2021 | Comm Center News
Mary Byers Death -Obituary : Long-time Tulsa police dispatcher, Mary Byers has passed away following injuries incurred in a two-vehicle accident that happened on Tuesday, October 5, 2021 around 9:15 p.m. at the intersection of Admiral and Utica.
According to authorities, Mary was on her way to work the graveyard shift when a car driven by Carrel Cody at high rate of speed ran red light and crashed into Mary’s car leaving her with life threatening injuries to which she died at the scene of the crash.
Cody, on the other hand fled the scene without stopping to give assistance to the Mary and his injured girl friend. He later came back after 12 hours and has since been arrested…
by AllThingsECC.com | Oct 6, 2021 | Comm Center News
Dispatchers and call-takers for 911 are on the front lines for people facing dire emergencies, and they are trained to not only remain calm, but to keep the caller calm as well.
Cherokee County’s 911 system operations center houses three agencies: Northeastern Health System EMS, Cherokee Nation EMS, and the Cherokee County Sheriff’s Office. The center also handles all fire and EMS calls in both city and county, to dispatch the appropriate responders.
During the duration of any emergency call, dispatchers ask the caller a series of questions to allow first responders and law enforcement to decide how to approach the situation…
by AllThingsECC.com | Oct 6, 2021 | Comm Center News
DOVER-FOXCROFT — The Piscataquis County Commissioners are awaiting more details on plans to upgrade the county’s public safety radio system.
The commissioners hope to hear a presentation from Communications Design Consulting Group of Barrington, New Hampshire, after having recently received a lengthy report on a feasibility study, but in the meantime authorized the sheriff’s department to explore all funding sources that could help cover the near $5 million cost…
