Texas Mother Meets MedStar 911 Dispatcher Who Helped Save Her Baby

Texas Mother Meets MedStar 911 Dispatcher Who Helped Save Her Baby

Eight weeks after a North Texas mother performed CPR on her little boy with the help of a MedStar 911 sender, she met the one she gives the credit for saving her child’s life.

Erin Fennell is the mother of now 11-week-old Parker. The incident happened in early September inside their home. When Parker started crying that day, Fennell said she tried to calm him down, but he quickly became quiet and did not respond.

“He turned purple, which was really, really scary,” Fennell said Friday…

Some dispatch centers report increasing difficulty in filling openings (IN)

Earlier this week, we told you about how some pharmacies are having tougher time filling job openings. Now some dispatch centers in the Tri-State and other parts of the country are reporting shortages recently.

Owensboro-Daviess County dispatchers are training on a new communications system going online later this fall. But dispatch center director Paul Nave says it happens as they work to fill seven openings on their 35 person staff, which has recently gotten tougher.(Paul nave)

Earlier this week, we told you about how some pharmacies are having tougher time filling job openings. Now some dispatch centers in the Tri-State and other parts of the country are reporting shortages recently…

Help is here for first responders suffering from mental health issues and stress (NC)

Help is here for first responders suffering from mental health issues and stress (NC)

CHARLOTTE, N.C. — This article involves commercial content. The products and services featured appear as paid advertising.

National First Responders Day is Oct. 28th – this day honors the heroic women and men who run toward danger every day to help their fellow citizen. From battling the needs of the pandemic and staffing ICU wards to answering calls about forest fires and hurricane damage, first responders endure distressing experiences most people couldn’t easily bounce back from − and unfortunately, sometimes neither do they…

National First Responders Day: Dispatchers detail day-to-day responsibilities, self-care (CA)

National First Responders Day: Dispatchers detail day-to-day responsibilities, self-care (CA)

Dispatch supervisor Hillary Luff answered two urgent phone calls simultaneously.

One requested medical assistance for an unconscious person and the other detailed an individual trapped in a house fire.

Which call must she respond to first? Who should be deployed? What information needs to be gleaned in a timely manner?

“You have to make that decision and you hope that it’s the right one,” said Luff, a dispatcher with the Bakersfield Fire Department for more than 21 years. “That can be very trying on you.”

Though this particular scenario is only an example, dispatchers make daily split-second decisions akin to this situation. Each decision could determine if a person lives or dies…

First Responder Day: Answering the call: Life as a 911 dispatcher (ID)

TWIN FALLS — For 33 years, Clint Sant has answered the call. As an emergency telecommunications specialist, commonly known as a 911 dispatcher, he helps send the appropriate responders to emergencies.

Sant’s career as a first responder began with Lincoln County dispatch. In 1993 he started working for the city of Twin Falls call center part-time. When the center closed in 1996 he worked for SIRCOM dispatch in Jerome until Twin Falls re-opened its center in 2003… READ MORE

Most proposed NG911 funding slashed from latest reconciliation-bill text

About 95% of once-proposed federal funding to accelerate next-generation-911 (NG911) deployment nationwide was eliminated from the text of the $1.75 trillion reconciliation bill that was released yesterday, although the $500 million included still would be the largest federal 911 investment in history.

Reconciliation-bill text calls for $470 million to fund a nationwide NG911 grant program that could be used to plan, deploy, implement and maintain IP-based next-generation platforms, as well as fund training of personnel. The proposal also includes $20 million for administrative costs, $9 million to establish a new NG911 cybersecurity center, and $1 million to establish a 16-member Public Safety Next Generation 911 Advisory Board to provide recommendations to the NTIA assistant secretary administering the program…