by AllThingsECC.com | Nov 4, 2021 | Articles, Comm Center News
During a mass shooting, the ECC will be overwhelmed with calls. There will be calls from persons involved in the incident, friends and family of those affected, and potentially the shooter. The telecommunicator must process calls quickly to obtain as much information as possible.
Everyone knows the most crucial piece of information in any call is the location. For mass shootings, this means more than just the location of the incident. Responders need to know the exact location of the shooter. Obtain location within locations. If the caller indicates the shooter is in the breakroom, ask where the breakroom is inside the building. An updated location of the shooter is also essential. As officers enter the location, they need to know where the shooter is in the building…
by AllThingsECC.com | Nov 4, 2021 | Articles, Comm Center News
4.9 GHz
As many are aware, last year the Federal Communications Commission (FCC) decided public safety was not making sufficient use of the 50 MHz of spectrum in the 4.9-GHz band the Commission had made available to the public-safety community for Wi-Fi-type services starting in 2002.
The FCC’s idea was to assign the spectrum to each state and each state could then award a master lease for the spectrum. The successful leaseholder would then be able to determine how the spectrum would be used within that state, and supposedly protect existing public-safety users of the spectrum.
The Public Safety Spectrum Alliance (PSSA) filed a number of comments and then filed a request for stay to prevent the FCC from moving forward with its intended plan. In 2021, the new FCC implemented the stay order and to a limited extent, began permitting public safety to once again license systems for use in the 4.9-GHz band…
by ECC Editor | Nov 4, 2021 | Comm Center News
HUNTSVILLE, Ala. — The Madison County 911 Center is looking to hire more call takers.
These call takers would work side by side with dispatchers but would not actually be dispatchers. Call takers are the first person people hear when they call 911.
“You gotta be able to multitask, you gotta be able to listen and type at the same time while taking accurate details of what’s going on,” said Huntsville Police Sgt. Ricky Stephen. “With the shortage, it’s creating extended call times, so what we’re trying to do, we’re trying to get people in here to be the first ones to answer those phones, get that accurate information and to get it to other agencies as quickly as possible and get help where it’s needed… READ MORE
by ECC Editor | Nov 4, 2021 | Comm Center News
The City of Alexandria, Virginia, is set to flip the switch on 911 technology that aims to help pinpoint the location of cellphone users, and quickly provide health information to assist first responders before they arrive on an emergency scene.
On Wednesday, the Alexandria Emergency Communication Center, which handles 911 calls for police, fire and medical emergencies, will launch a new cloud-based system called RapidDeploy RadiusPlus Mapping.
The new system aims to greatly reduce the amount of time it takes to learn the location of people calling 911 from a cellphone, rather than a landline… READ MORE
by AllThingsECC.com | Nov 4, 2021 | Comm Center News
Proposal recommends consolidation from six dispatch centers to three in Colorado
Under a dispatch consolidation proposal by the Rocky Mountain Coordinating Group, the Durango and Montrose Interagency Dispatch Centers could be closed down.
Colorado has six interagency dispatch centers, which coordinate wildfire response and other emergencies.
To improve efficiencies, the coordinating group released a recommendation Oct. 27 to reduce the centers from six to three, keeping locations in Grand Junction and Fort Collins, and building a new one in Colorado Springs…
by AllThingsECC.com | Nov 3, 2021 | Comm Center News
BROOKSVILLE – If you can keep a level head during an emergency, are good at multi-tasking, want to help others and deliver great customer service, the Hernando County Sheriff’s Office wants to hear from you.
According to a press release, the agency will be holding a dual-purpose recruiting event from 11 a.m. to 2 p.m. on Saturday, Nov. 6, at Rural King, 2468 Commercial Way, Spring Hill.
Representatives of the HCSO will be there to discuss the opportunities available in 9-1-1 and Dispatch, the release said…
